I do not know where to begin...From the minute we stepped foot into the hotel we had problems. I waited on line to be checked in for 30mins with one person in front of me and more than one person working behind the desk. We got to our room and realized if we wanted the lights, air or frig to... more

I had my doubts when booking this hotel as in 2005 I allready had a very negative experience of this hotel brand which was the hotel Palma Real in Juan Dolio, however the Grand Paradise "The Club" exeeded our expectations. Starting with the checkin it was smooth and efficient. The lady agent that checked us in was very professional and... more

It's funny how in the 4 reviews before this one, the 2 that hated the place were from the States, and the 2 that loved it were from Canada. I've been to my share of resorts, and let me tell you, this was one of the best time I've had. It's funny to read what people complain about - tip... more

bad food, little or no a/c in room,frequent power failures, one set of stairs leading into large pool, no room service, very few speak English, doctor on call when he wants to be, no fans ANYWHERE, bathroom had cracked pipe, 15" t/v, no bottled water only gallon size in room refrigerator, lousy room maid service (even with good tips). Armed... more

THE FLIGHT TO PUNTA CAna was nice and smooth we flew in frum new york. Me my boyfriend my friend and her boyfriend. As we fly in you can see all the resorts from above and the beatiful aqua blue water. The airport itself is beautiful, as soon as you step off the plane you feel that hot son.Make sure... more

Ok, I"m not pulling any punches on this one. I have been travelling resorts since 2003. This is actually my second trip to Punta Cana, and I only went back because it was affordable. Mind you, every trip I've taken from Cancun, Puerta Vallarta, Germany, and Punta Cana have all had a low rate from me for one reason or... more

ok..well we go to our room and thought it was pretty nice, I have to say the place is nice on arrive. Ist night everything went ok. Must tell you if you never did a all-inclusive before you MUST book your dinner when we get in. Reserve all resturants asap you cant get in with out a reservation. 2nd night... more

After reading all the negative reviews on this hotel last year, I regretted booking here. But it was too late as I had already booked. When I arrived, I couldn't believe how amazing this place was. I couldn't find anything negative about it. The only thing I regretted was going for only one week. I loved it so much that... more

We were there last winter with my wife and a 1 year old child. I loved the place, the room can but we had a better one at Cuba Santa Clara resorts, but room is okay. Clean and nice view. We wasnt able to visit any al'carte restaurants with the baby, so the buffet was great. Baby wakes us up... more