I had very high expectations of this hotel due to its high ranking on tripadvisor, four diamond ranking, and the fact that it is a Marriott corporate run hotel rather than a franchise. My high expectations were not met for the following reasons. The day I was to fly out, I spoke with Anthony in at your service (hotel operator)... more

My family of 4 had a fantastic stay at the Marriott in San Juan. The staff were extremely helpful and eager to please. We made several requests of the front desk staff or concierge, and all were very responsive to our needs. The rooms are up-to-date, clean, and more than adequate size for a family of 4. We really liked... more

We arrived at the hotel at 9:00am, and even though check-in is not until 4:00pm, they gave us our room, which was like getting a free day. The room had a large flat screen TV, very comfy bedding, and a very large and updated bathroom. We stayed on the 9th floor and never heard a sound at night or in... more

The hotel was great, especially the pool area. IWe had a great view of the ocean from our balcony. t's right on Condado beach, which is a major tourist area, so it gets a little crowded. more

I had heard mixed reviews about the resort. We had a fantastic time, it was our first family vacation and our first time in the Caribbean. The hotel and staff were fantastic. We were always greeted with a smile. Other guests were just as friendly, chatting with others on the beach, in the pool & hot tub, even the elevator.... more

We stayed at the Marriot San Juan Resort and Stellaris Casino for 5 days, and we really had a great experience there! OVERALL: The room was a good size and it was worth every penny to pay a little extra for the pool/ocean view... it was great to sit out on the balcony with a cold drink and look out... more

Didn't start off well. We had asked for early check in when we reserved the room several months in advance and when we arrived was told nothing was available. We were given no options, just sorry, can't check in. Maybe some suggestions on things to do and a free drink or two wouldn't have hurt. Anyway, the place was nice,... more

Just came back from a 2 night stay at the Marriott. We didn't take advantage of too many of the facilities but everything we saw was nice and well maintained. We were upgraded to a corner room; one balcony faced the ocean and the other faced the "bay" (just yucky buildings). I am so glad for the upgrade because that... more

We stayed here for one night pre-cruise. Our stay was very nice. The room was in a very quiet location and the beds were extremely comfortable. We upgraded to the executive level and I would highly recommend this. The evening snacks were good, but the continental breakfast was excellent. My only complaint is that the bathrooms were a bit too... more