I have stayed at the two other hotels in the Los Arcos group so I decided to try the Los Arcos Suites on my recent trip to Puerto Vallarta. Upon arrival I was pleasantly surprised by the size of my room, which included a kitchenette, king size bed, sitting area, and balcony. The furnishings and decor were of a similar... more

We were planning a weekend trip (last minute) to Puerto Vallarta while we were visiting Guadalajara. I wanted something inexpensive since everything in Vallarta is expensive, but I also wanted something close to the beach. We have 3 kids, ages 1,2,&3, so being close to everything was important. This hotel is in a great location right accross from the beach,... more

I have stayed their four times, twice at the hotel and twice at the Arcos suites and I have had to move each time. It seems when a person checks in they give you the worst room in the place and if you don't complain then that is what you get.They do have some ok rooms so after a couple... more

Let me start by saying I knew exactly which one of the three Los Arcos Brand hotels in Puerto Vallarta I wanted to stay at. After research and reading reviews, I chose Los Arcos Suites because I wanted something that was a little quieter. I didn't care that it wasn't right on the beach or didn't have a restaurant (like... more

First off, don't believe the negative comments about this place. They are not referring to the Los Arcos Suites. They are confused by the fact there are 2 other properties as well. I booked my room through Hotwire, for $39 a night. The hotel is not on the beach...as it clearly states everywhere. It is only a quick 2 minute... more

I found out about this site from another irritated Los Arcos customer who said she was going to give a piece of her mind. This is the classic bait and switch. You get the awesome room online, and get there and its a dump. We had stains on the sheets and towels, and i killed one cockroach and trapped the... more

Being a bit of a snob when it comes to hotels, I found myself a little disappointed upon arrival at this hotel for a few reasons... 1) The picture this hotel advertises with makes you believe it is ON the beach. It is not. It is about 1.5-2 blocks inland. The real beachfront hotel is in fact another hotel, named... more

I just returned from PV - and before going I stumbled upon this link, which gave me great concern about the place my sister and I had chose to stay. The reveiws posted below prompeted me to call the hotel directly and confirm our reservation. It also helped me clarify that there are 3 Los Arcos properties ... the Playa,... more

We stayed at Los Arcos Suites for 10 nights and had a room next to the pool, which was heated and seldom used. Staff cleaned the pool every morning and checked the chemical levels frequently. The enclosed courtyard where the pool is located stays quiet and provides a nice retreat from the hustle and bustle of city life. The room... more