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Ritz-Carlton Cancun

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Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 334 reviews
334 Reviews
5.0 of 5 stars
266
4.0 of 5 stars
43
3.0 of 5 stars
12
2.0 of 5 stars
11
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 160 hotels in Cancun
Description:
Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of... Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, the resort features 365 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. more » « less
  • Address
    Retorno del Rey 36
    Zona Hotelera, Quintana Roo
    Cancun 77500
    Mexico
Check Rates: $772 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 334 traveler reviews
  • What to Expect:
    • 4.5 based on 222 reviews Rooms
    • 5 based on 220 reviews Service
    • 4.5 based on 218 reviews Value
    • 5 based on 221 reviews Cleanliness
    • 4 based on 51 reviews Pool
  • Recommended For:
    • 80% based on 239 reviews An amazing honeymoon
    • 70% based on 239 reviews Older travelers
    • 60% based on 239 reviews Families with young children
    • 40% based on 239 reviews Families with teenagers
    • 10% based on 239 reviews Young singles

Reviews of Ritz-Carlton Cancun

( 1-10 of 334 )
5 of 5 stars
Fort Worth
Aug 27, 2008
2/2 found this review helpful

Well, we've been staying at this hotel for the past 6 years and we love it. But this trip was one of the best. The service was above and beyond what anyone could dream of. The Beach Club is nice addition w/additional Villa's to rent by day and the service there is excellent. We also enjoyed renting the Villas in... more

5 of 5 stars
Charlotte, North Carolina
Aug 24, 2008
1/2 found this review helpful

My husband and I decided to celebrate our 15th wedding anniversary at the Ritz Carlton in Cancun from Thursday August, 21 through Sunday, August 24th. We arrived around 11:30 on Thursday. We should have booked our transportation from the airport ahead of time. The other reviewers are right, it is a bit irritating to have so many people hawking their... more

5 of 5 stars
Westchester County NY
Aug 19, 2008
5/5 found this review helpful

I recently stayed at the Ritz Carlton Cancun as a renewal for me from work, and a break for my daughter from her demanding college schedule. I will be hard-pressed to top this experience with future vacations. I booked the Reconnect Package, which seemed reasonable in comparison to all-inclusive rates at other resorts in the area. We tend to prefer... more

5 of 5 stars
Washington DC
Aug 16, 2008
5/5 found this review helpful

My girlfriend and I stayed at the Ritz-Carlton Cancun from 8-3 to 8-9-2008. I will try to cover several aspects of our trip since reading these more comprehensive reviews helped me when I researched a potential Cancun vacation. First--the actual getting-there experience. We live in DC---so there are flights to Cancun from Reagan National airport and Dulles airport. Most of... more

5 of 5 stars
South Carolina
Aug 13, 2008
4/4 found this review helpful

I celebrated my 40th birthday with my husband and another couple. We stayed in a standard room the first night and then in a Suite the last 4 nights. It was outstanding! We dined in every restaurant. The beachside grill was our daily lunch routine. The breakfast buffet had food for every nationality which was so fun to try and... more

Aug 12, 2008
4/4 found this review helpful

The Ritz Carlton in Cancun is a lovely elegant hotel with great rooms, great surroundings, and great service. But the beach in Cancun is, sadly, nothing like what it was even a few years ago. Cancun used to have 50-100 yards of beautiful powdery white sand. After the two hurricanes washed away the sand in 2005, they shipped in lots... more

5 of 5 stars
ILoveVacations
Aug 10, 2008
2/2 found this review helpful

We stayed at the Ritz Carlton for 7 nights the first week of August. We had a Club Level room, and it was definitely worth the extra money!!! Leo was the best concierge at the Club level. He was extremely knowledgable, very friendly, and attentive. Ana Maria is training to be a concierge, and she was also super friendly and... more

5 of 5 stars
Panama City, Panama
Aug 4, 2008
1/5 found this review helpful

Read the reviews for hotels in Cancun at Trip Advisor. Choose the Ritz for the ranking of reviews. Spent 4 night and five days at this amazing hotel. There are not enough words to complement this hotel and its staff, they are simply incredible. Had 2 rooms at Club Level, nice variety of food five times a day, attentive concierge... more

Jul 29, 2008
5/6 found this review helpful

This hotel has got to be the best in all of Mexico. You are treated like an old friend when you enter the property. They go out of their way to Thank repeat guests. I was sent a Welcome Home card from the Hotel Staff. In all my travels this is the first one to have goodies and a Thank... more

5 of 5 stars
Newcastle
Jul 29, 2008
6/8 found this review helpful

We stayed here for two nights at the end of a three week holiday and loved it. While Cancun is not to our taste (we prefer the quieter Riveria Maya) the Ritz was a great hotel to stay in. We had an ocean view room and had amazing views of the pool and the beach. We were able to enjoy... more

Reviews of Ritz-Carlton Cancun

( 1-10 of 334 )
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Ritz-Carlton Cancun Also Known As

Address: Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico