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InterContinental Presidente Cancun Resort

Call now to book: 800-980-6424 from InterContinental.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 190 reviews
190 Reviews
5.0 of 5 stars
62
4.0 of 5 stars
63
3.0 of 5 stars
23
2.0 of 5 stars
26
1.0 of 5 stars
16
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#56 of 157 hotels in Cancun
Description: Stylish Mexican-Caribbean ambience and easy access to the island shopping, dining and nightlife center less than a mile away.
  • Address
    Blvd Kukulcan Km 7.5
    Quintana Roo
    Cancun 77500
    Mexico
Check Rates: $278 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 190 traveler reviews
  • What to Expect:
    • 3.5 based on 103 reviews Rooms
    • 3.5 based on 103 reviews Service
    • 3.5 based on 98 reviews Value
    • 4 based on 103 reviews Cleanliness
    • 4 based on 40 reviews Pool
  • Recommended For:
    • 50% based on 110 reviews Older travelers
    • 50% based on 110 reviews Families with young children
    • 40% based on 110 reviews An amazing honeymoon
    • 40% based on 110 reviews Families with teenagers
    • 30% based on 110 reviews Young singles

Reviews of InterContinental Presidente Cancun Resort

( 1-10 of 190 )
4 of 5 stars
Philadelphia
Aug 15, 2008

My husband and I spent the first few days of our honeymoon here in late April 2008. While the hotel is not the nicest or newest property in Cancun, the beach is simply one of the best (since the hotel was one of the first to be built here). There are lots of negative reviews here, and I can't necessarily... more

Aug 6, 2008

The hotel has the best beach in Cancun. The service is exelent and people is great! more

1 of 5 stars
Dublin, Ireland
Jul 20, 2008

Spent three nights in the Presidente while on a business trip earlier this month. I am frankly gobsmacked that InterContinental would want to associate its brand with this property. I have stayed at several of their other hotels around the world, and it is a disservice to those other superb properties to be associated with this dump. There were some... more

2 of 5 stars
Washington
Jul 19, 2008
0/1 found this review helpful

I have read many reviews before coming to this hotel, and my general opinion was negative throughout my entire trip to Cancun. But when I entered the glass doors to the hotel my opinion changed with a clean and modern lobby. The employes were hospitible and provided a worthy service. However, the rooms were mediocre. We got the Deluxe Ocean... more

1 of 5 stars
California
Jul 12, 2008

We just returned from a two week stay in Cancun. We stayed at three different hotels during our trip because we were locked in on specific dates for a presidential suite and got great prices on flights flying mid-week, which allowed us to spend the extra money extending our trip. The other hotels during our trip were the Moon Palace... more

5 of 5 stars
San Francisco, California
Jul 11, 2008
0/1 found this review helpful

My wife - then girlfriend - and I went off to Cancun for our first extended vacation together. We booked through American Airlines and chose the hotel on the price and on the beach location. The location is great. Don't be fooled by other parts of Cancun. Further down the Zona - as toward Club Med - the beach and... more

Jun 23, 2008
1/1 found this review helpful

I was leery about booking this hotel given some of the recent negative feedback, but my wife and I were so happy that we did. Here are the positives: 1. Great location - close to grocery store and a few cheap eats across the street, bus stop in front of hotel (yes use the bus Rt. 1 it will take... more

Jun 20, 2008
1/2 found this review helpful

Hi, First I joined TA this year so I am catching up with reviews from current to past trips. We stayed here the third week in June for 6 nights 2006 (didn’t bring the kids this time) Check in: no problems, fast, friendly. The Resort is old and it shows. I don’t bother about those things, but if you want... more

3 of 5 stars
Pflugerville, Texas
Jun 4, 2008
2/3 found this review helpful

Firstly, you can't book directly and expect to get a decent rate. We booked two rooms back in January with hotels.com and paid $180. The hotel is old - no doubt about it. The grounds and pools are where the main effort is spent to keep things up. Our rooms looked old and tired. The rooms have a stone /... more

Management response from
Maui95, Director of Rooms

Dear Sirs, Thank you for taking the time to place your nice comments, a very detailed description about our facilities and service. We were delighted to hear you enjoyed your stay and sincerely appreciate your positive feed back. Should your travel plans bring you back to Cancun, please do not hesitate to contact me directly at juan_becerra@interconti.com as I will...

4 of 5 stars
Los Angeles
Jun 1, 2008
1/1 found this review helpful

My girlfriend and I were due a vacation, but weren't sure where to go. Europe was off limits because of the exchange rate. ($7.50 for a little Coke, yeah right....) We both agreed on Cancun. I found a good deal on Orbitz and booked it. I spent the next month and a half checking TA reviews. I will say that... more

Reviews of InterContinental Presidente Cancun Resort

( 1-10 of 190 )
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InterContinental Presidente Cancun Resort Address

Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico