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Riu Caribe

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,757 reviews
1,757 Reviews
5.0 of 5 stars
933
4.0 of 5 stars
496
3.0 of 5 stars
133
2.0 of 5 stars
118
1.0 of 5 stars
77
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 162 hotels in Cancun
  • Address
    Blvd. Kukulcan, Km 5.5, Lote 6-C
    Cancun 77500
    Mexico
Check Rates: $330 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,753 traveler reviews
  • What to Expect:
    • 4 based on 983 reviews Rooms
    • 4.5 based on 976 reviews Service
    • 4 based on 971 reviews Value
    • 4.5 based on 977 reviews Cleanliness
    • 4 based on 297 reviews Pool
  • Recommended For:
    • 70% based on 1,044 reviews Families with teenagers
    • 60% based on 1,044 reviews Young singles
    • 50% based on 1,044 reviews Families with young children
    • 50% based on 1,044 reviews An amazing honeymoon
    • 50% based on 1,044 reviews Older travelers

Reviews of Riu Caribe

( 1-10 of 1,757 )
Sep 4, 2008

We had just returned from a long weekend stay at Riu Caribe Cancun. Since it was Labor Day weekend, we thought it would be a lot of people there. But acutally not as many people were there as we thought. The check in was smoothly. We asked for a higher floor room but instead was given a room on the... more

3 of 5 stars
new york
Sep 3, 2008
0/2 found this review helpful

i came here based upon the reviews i read on this resort. I didn't like the food at all. it had no flavor. the buffet sucks, the pool area where they also had food wasn't good at all and it didn't have too many options. The bartender casimiro was the man i must say his services were the best out... more

Aug 30, 2008
2/5 found this review helpful

I stayed at the riu caribe from August 21st thru the 24th with my husband and group of 7 of our friends. We stayed here as one of the couples we were with had stayed here the previous year and had a very enjoyable experience. Our expectations were high but that's when things took a turn. First, the front desk... more

Aug 25, 2008
2/2 found this review helpful

We stayed at the Riu Caribe from 4th to 19th August 2008. I read some reviews before we went, and when we got back and can't agree with most of the negative comments, apart from the pool being too warm and people putting towels on the loungers and not coming back for hours, which i think is selfish, although very... more

5 of 5 stars
Huntington, NY
Aug 25, 2008
1/1 found this review helpful

My family (husband/wife/2 teenagers: ages 17 and 15) stayed at the Riu Caribe from 8/17 through 8/23 and had a marvelous time. We arrived early and experienced no trouble checking in. Both rooms were ready for us. The lobby staff was courteous and efficient and check-in took no more than 15 minutes. The hotel is very well maintained. There is... more

5 of 5 stars
Bloomfield, NJ
Aug 22, 2008

Just came back from Cancun and believe me I did not want to come back. I loved it. Hotel Riu Caribe is excellent. We were three families traveling with small children including two babies. The hotel has a kids club for children over 5. I was a little worried about leaving my children , but the kids club is full... more

5 of 5 stars
near liverpool
Aug 22, 2008
2/9 found this review helpful

Me and my boyfriend aged 20 and 22 booked this holiday for my 21st birthday threw first choice costing £1500 each from 22nd July - 05 Aug and below is how we rate this hotel..... Lobby- Is massive with a bar and a turtle pond and air conditioning. Room- We has room 998 which is 1 floor down from the... more

2 of 5 stars
San Francisco, Ca
Aug 22, 2008
0/12 found this review helpful

I stayed at the Riu Caribe with my family the week of August 8-15th. We all spoke Spanish, and it almost was better to speak to the staff in English. They didn't seem to care about being spoke to in Spanish. I'll start at the beginning... Check-in: HORRIBLE. The staff was very rude and almost treated me like it was... more

Aug 20, 2008

just returned from riu caribe...stayed aug 14th thru 19th. when we arrived the first day our room was not ready, which we figured would happen..they told us we had to wait until 5pm as he whispered that we could 'have a great room under the presidential suite' for waiting. we were excited! well it was not what he had promised,... more

1 of 5 stars
Mexico
Aug 19, 2008
0/8 found this review helpful

I can't believe this hotel is rated as a 5-star. When we arrived they gave us a room that was in the first floor and it was in very bad condition. Everything was broken (lamps, bathtub, tv, etc.) and we found 2 cockroaches! Of course we complained, but the night shift person couldn’t do anything for us, he even told... more

Reviews of Riu Caribe

( 1-10 of 1,757 )
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