This hotel is full of outrageous regulations. First and foremost, absolutely NO guests of yours are allowed to be in your ... room. I had a friend over, and they actually had a security guard come upstairs and physically escort us into the hotel lobby. They were not at all lenient about it. another crazy regulation is that the beach... more

My girlfriend & I were in cancun for 5 nites and had a very pleasent stay at the Park Royal. The hotel is a little dated (not a lot of luxury), but very clean and a very nice place for the money. The staff was very friendly and accommodating. The food was a little bland, and not much varity, but... more

Great Hotel, very conveniently located in Cancun, near the Isla Shopping Mal and yet still close to the Flea Market on the street. Good Beach, not great, but the best in that spot. The staff was great for all our stay. My girlfriend has allergies to many foods so she can't eat from the buffet and they made her vustom... more

My husband and I booked a "suite" here in February and I am just now able to write about our terrible experience. To make a long story short (so you can get to other reviews) the place is outdated and dumpy. We tested the buffet when we got there and the food was so horrible. Very little variety...looked like it... more

On our first day in Cancun my husband and I had a bad welcome at the reception area. We were not given a description of where we could find the important areas such as the restaurant and bar. We got to the hotel about 4pm and were ready to eat after our trip--the only thing we got was "the snack... more

We had two moms and two 14 year olds on this summer vacation at Park Royal for 8 days. We throughly enjoyed everything about Park Royal - the food was excellent, the room always clean and beautiful and the staff very helpful and courteous during our stay. The pools were very nice and always clean and the social directors always... more

My gf and I (both in our early 20's) stayed at Park Royal from 6/3/08 - 6/9/08. To sum up Park Royal and our vacation in one word: Wow! Park Royal met or surpassed our expectations in every way and we'll definitely stay there again. Through Orbitz, we got the room dirt cheap and, considering how much food and alcohol... more

This small, older all-inclusive is well worth the money. The grounds, public spaces and rooms are spotless. Reviewers who complain about sewage smells at this and other hotels don't get the reality - it happens in Cancun, no matter where you are. At the Park Royal there is only an occasional waft of the odor from the bathroom vents -... more

After reading the reviews posted here, we chose Park Royal for our Cancun vacation. We arrived on 5/30/2008, and promptly checked out on 5/31/2008. We booked the Presidential Suite, and it was a joke. It was spacious, but it smells like bleach, our shower didn't work, there was hair in the toilet, and the "private" hot tub on the balcony,... more