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Royal Hideaway Playacar & Occidental Resorts

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 752 reviews
752 Reviews
5.0 of 5 stars
561
4.0 of 5 stars
121
3.0 of 5 stars
35
2.0 of 5 stars
21
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 158 hotels in Playa del Carmen
Description:
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for... Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. more » « less
  • Address
    Lote Hotelero No. 6
    Desarrollo Playacar, Quintana Roo
    Playa del Carmen 77710
    Mexico
Check Rates: $731 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 751 traveler reviews
  • What to Expect:
    • 4.5 based on 430 reviews Rooms
    • 5 based on 429 reviews Service
    • 4.5 based on 422 reviews Value
    • 5 based on 430 reviews Cleanliness
    • 4 based on 134 reviews Pool
  • Recommended For:
    • 80% based on 458 reviews An amazing honeymoon
    • 60% based on 458 reviews Older travelers
    • 10% based on 458 reviews Couples/romantics
    • 10% based on 458 reviews Families with teenagers
    • 0% based on 458 reviews Young singles

Reviews of Royal Hideaway Playacar & Occidental Resorts

( 1-10 of 752 )
5 of 5 stars
Caledon
Aug 20, 2008
3/3 found this review helpful

My boyfriend and I booked this trip the day before we left. We always take a 10 day trip at Christmas and were thinking about coming here so we decided to go and try it out. Check-In We were greeted kindly and led into the lobby and seated for check-in. We received a cold towel and glass of champagne, which... more

5 of 5 stars
New Jersey
Aug 18, 2008
1/1 found this review helpful

My husband and I just returned from an amazing stay at RH for 12 nights- it is truly paradise! After reading the other reviews, I will comment based on my opinion of both my stay and the opinions of others. First- yes the service is OUTSTANDING. In fact, that is the best perk about this resort. Fresh cool towels poolside... more

5 of 5 stars
New York, NY
Aug 14, 2008
2/2 found this review helpful

My husband and I chose Royal Hideaway for our Honeymoon after a co-worker had been and raved about it. We were blown away! It was a great trip from start to finish! When we arrived at the resort, we were greeted with champagne and cool towels. We had chosen to upgrade when we booked our trip, which we were happy... more

Aug 7, 2008
1/1 found this review helpful

We just returned from a great honeymoon at the Royal Hideaway. The service here is excellent! Here were the pros: Service- everyone address you by name and is super helpful. The food: Excellent food- we never felt like we were at an AI. We liked all the restaurants especially Azia and Las Ventanas. The only lackluster food was room service... more

Aug 6, 2008
1/1 found this review helpful

We went on our honeymoon here the first week of May, 2008. Our travel agent reccomended us to this resort and we were very excited about it! The moment we walked into the resort we were treated first class. We weren't used to the royal treatment so it took us a little bit to get comfortable with being waited on... more

5 of 5 stars
Burbank, CA
Aug 4, 2008
2/2 found this review helpful

There are not enough superlatives in the dictionary to describe our stay at the Occidental Royal Hideaway Hotel & Resort. First and foremost, customer service there is unparalleled; every member of the staff from the valet to the concierge sees to it that all your needs are not only met but exceeded with a smile. The property is beautifully maintained... more

5 of 5 stars
Bradenton, FL
Jul 31, 2008
2/2 found this review helpful

After much searching, my husband and I decided to stay here for our honeymoon. It was the perfect choice and you can't beat the price. The grounds were picture perfect, the pool was spectacular (and you MUST check out the poolside beds!), the food was excellent, and our stay was overall relaxing. The only limitation that we noticed was a... more

Jul 27, 2008
5/5 found this review helpful

We just returned from our second visit to Royal Hideaway. We visited last year on our Honeymoon and loved it so much we returned to celebrate our one year Anniversary. I would recommend this resort for any couple that needs to relax and be waited on hand and foot. Couples that enjoy a quiet and calm atmosphere must consider this... more

Jul 23, 2008
1/4 found this review helpful

The hotel was amazing! Right when we walked in the treatment we were given was above the rest. This hotel would be great for older couples who wanted rest and relaxation at a premier level or honeymooners that are looking for a quiet stay. The food was exquisite...hats off to the chef! My only 2 things I would have changed... more

Jul 23, 2008
1/1 found this review helpful

My wife and I searched high and low for a good honeymoon spot. We didn't' want a crowded loud resort like some the Sandals can be. From the time we arrived at the airport when Amex picked us up and delivered us to the resort the staff could not have been more polite, friendly, joking, you name it. Champagne upon... more

Reviews of Royal Hideaway Playacar & Occidental Resorts

( 1-10 of 752 )
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Royal Hideaway Playacar & Occidental Resorts Address

Lote Hotelero No. 6 | Desarrollo Playacar, Quintana Roo, Playa del Carmen 77710, Mexico