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Gran Porto Real Resort and Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,017 reviews
1,017 Reviews
5.0 of 5 stars
412
4.0 of 5 stars
262
3.0 of 5 stars
85
2.0 of 5 stars
147
1.0 of 5 stars
111
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#48 of 161 hotels in Playa del Carmen
  • Address
    Constituyentes No. 1
    Playa del Carmen 77500
    Mexico
Check Rates: $406 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,015 traveler reviews
  • What to Expect:
    • 4 based on 495 reviews Rooms
    • 4.5 based on 497 reviews Service
    • 4 based on 498 reviews Value
    • 4.5 based on 496 reviews Cleanliness
    • 4 based on 178 reviews Pool
  • Recommended For:
    • 50% based on 562 reviews Families with teenagers
    • 50% based on 562 reviews Families with young children
    • 50% based on 562 reviews An amazing honeymoon
    • 50% based on 562 reviews Older travelers
    • 30% based on 562 reviews Young singles

Reviews of Gran Porto Real Resort and Spa

( 1-10 of 1,017 )
5 of 5 stars
Milwaukee
Aug 29, 2008
2/3 found this review helpful

Gran Porto Real - The Good The Bad & The Ugly… The Good… We were picked up at the airport and after several stops we arrived at Gran Porto Real on August 24, 2008. Check in was very easy and we were offered an upgrade and we took it. We had a Junior Suite Ocean front room. The room was... more

Aug 28, 2008
1/1 found this review helpful

a four star hotel with a five star service WOW what a holiday . we went as a family myself my wife and 2 children we all absoluty loved this hotel everything was great. the waiter service was unbelievable and could not fault it in one way. our room over looked the pool and beach and what a view to... more

5 of 5 stars
Fort Worth, Texas
Aug 28, 2008
1/1 found this review helpful

We just got back from another trip to the Gran Porto Real. This makes 6 times. We had a group of 13 people and we all had a GREAT time. Everything is always clean and everyone very friendly. Food was even better than in past years. Pablo, Benito, Jose, Jesus, Sarai- (lobby bar)- Thank you for all your hard work.... more

4 of 5 stars
Bedfordshire England
Aug 28, 2008
1/1 found this review helpful

Well, I read previous reviews and I will give you our honest opinion.. ...................without the over dramatisation! Thoroughly rate First Choice Airlines!!! We paid for 4 upgraded seats into Premium Cabin. Excellent legroom/seat/food/drinks/service/ pampering packs/entertainment. If you are flying charter, this is the upgrade to go for. I would not upgrade short haul, but long haul every time. Hotel was... more

Aug 26, 2008

We stayed here a few years back and I would go back in a heartbeat. It was the most relaxing vacation I have ever been on. The hotel was beautiful and the service was great. Walk a block and you are in the heart of town. It has been a few years since I was there, but the rooms were... more

5 of 5 stars
Joplin, Mo
Aug 24, 2008
1/1 found this review helpful

My husband and I just returned from our Anniversary trip, we had never stayed at an all-inclusive before it was fabulous. We were there 5 days 6 nights. We can't wait to go back!! The resort was exceptionally clean, if we needed anything in our room someone was there to help all most instantly, there was never any waiting around... more

Aug 24, 2008
2/2 found this review helpful

We just got back from staying 5 nights at the Gran Porto Real. Here is my review. I apologize in advance for the length. Check-In- Check-in went absolutely perfect. We had a ocean view junior suite. They asked us if we would like to either upgrade to a jacuzzi room at the Royal or an ocean walk-up at the Porto... more

3 of 5 stars
New York, NY
Aug 22, 2008

Went here early May (mother's day weekend) nice place. As soon as you get in, they give you a delicious cocktail. If your room isn't ready, they will hold your bags while you change in the lobby bathroom into your swimsuit and enjoy the resort. Before all of that they try to sell you to the adults only resort right... more

Aug 4, 2008
1/1 found this review helpful

We just got back from GPR. I have stayed ther before 3 years ago and love this place. The service is unbelievable and the people are so friendly.If you drink to much and are hungover they also have a steam room and after you get out of that they have a cold whirlpool you jump into for 5 minutes and... more

Aug 2, 2008
1/1 found this review helpful

I just returned from a 7 day stay with my family at the GPR in Playa. We had never stayed there before but they now have a customer for life!! What a fantastic place!!! The staff are unbelievable! From the moment you walk in until the moment you leave, you are treated like family. Special thanks to the kids club... more

Reviews of Gran Porto Real Resort and Spa

( 1-10 of 1,017 )
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