(4 votes) 
(7 votes) 
My husband & I stayed at the Tucan from Aug. 19th-28th. This was my 3rd time in riviera maya. The last time i was there was in 2001. Previous stays were at Viva Azteca & the Copacabana. I chose the Iberostar Tucan based on Trip Advisor & also wanted to stay in Playacar ( cobblestone streets, very nice) because it... more
Iberostar Tucan Hotel Resort (All-Inclusive), Playa del Carmen
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Iberostar Tucan Hotel
- Hotel class:
- Rooms: 350
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TripAdvisor Traveler Rating:
1,201 reviews
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A summary score based on quality, quantity and age of traveler ratings.
1,201 reviews
TripAdvisor Popularity Index:
-
Measures overall traveler satisfaction based on ratings, reviews and other sources.
Description:
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners...
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area.
more » « less
- Address Avda Xaman-Ha, Lote Hotelero, No.2PlayacarPlaya del Carmen 77710Mexico
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What's Near Iberostar Tucan Hotel
- Nearest Top-Rated Accommodations
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Distance in: mi km
All Accommodations in Playa del CarmenHotel USD* Distance Rating Xaman-ha Luxury Condominiums $250 12.9 mi 20.8 km 
Secrets Capri Riviera Cancun $549 14.2 mi 22.9 km
Holiday Village White Sands $286 23.5 mi 37.8 km 
Ritz-Carlton Cancun $772 28.5 mi 45.9 km
Posada Luna del Sur $64 46.6 mi 75.0 km 
*Average price - Top-Rated Nearby Restaurants
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Distance in: mi km
All Restaurants in Playa del Carmenrestaurant Distance Rating La Pesca 12.5 mi 20.2 km 
Cholula Life 12.9 mi 20.8 km
La Palette 12.9 mi 20.8 km
- Nearest Top-Rated Things to Do
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Distance in: mi km
All Things to Do in Playa del CarmenThing To Do Distance Rating ATV Explorer Jungle Tour 29.7 mi 47.7 km
Barefoot in Cozumel 30.1 mi 48.5 km
Hidden Worlds Cenotes Park 48.7 mi 78.3 km
Traveler Advice on Iberostar Tucan Hotel
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TripAdvisor Traveler Reviews
TripAdvisor Traveler Rating:
Based on 1,198 traveler reviews
Based on 1,198 traveler reviews - What to Expect:
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Rooms -
Service -
Value
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Cleanliness
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Pool
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- Recommended For:
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Families with young children -
Families with teenagers
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An amazing honeymoon -
Older travelers -
Young singles
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Aug 30, 2008
0/3 found this review helpful
The Hotel itself was superb. Great facilities , loved the jungle running through the centre of the property down to the pools and the beach. If you like wildlife you are in for a treat. Food....OK in most of the restaurants,not 5 star by any means. Would advise you to give the Japanese one a miss...I ended up being sick... more
Aug 29, 2008
2/2 found this review helpful
CHECK IN: We arrived at Iberostar Tucan after a long day of traveling (a little over an hour from the airport) and just wanted to get right in our room so we could change and get right to the beach, but the front desk said our room was not ready. We had to wait an hour which wasn't so bad... more
Aug 27, 2008
7/7 found this review helpful
We (my boyfriend and I) have just returned (Friday 22nd August) from the Iberostar Tucan. Well what can I say other than WOW!! I had previously read reviews on Trip Advisor so had high standards for this hotel but I think it exceeded even MY expectations. Everything about the whole holiday was great, but the standards of service from the... more
Aug 24, 2008
4/4 found this review helpful
We started planning our destination wedding about 1 year ago - in August 2007. After trying to pick a place on our own, we finally gave in and decided to work with a true destination wedding planner. We chose DestinationWeddings.com and our rep worked with us for a few months before we finally chose the Iberostar Tucan. We chose it... more
Aug 21, 2008
10/10 found this review helpful
We love Iberostar and have stayed with them every year. We know what we are gettting and have never been disappointed! This year was no exception. We booked with Apple Vacations and everything went very smoothly. Avoid everyone at the airport but your rep. The reps are generally outside. The people inside are helpful but they are trying to get... more
Aug 15, 2008
5/5 found this review helpful
We stayed at this hotel in September 2007. It was fantastic! From the cocktails served on arrival, to the night time entertainment, food, speciality restaurants and the magnificent staff. We would go back to this hotel without hesitation. We chose Iberostar for their constantly high standards, and were not let down. One word of advice, if you suffer with your... more
Aug 13, 2008
4/4 found this review helpful
We stayed at this all-inclusive resort in 2005 and loved it! We stayed at a sister hotel (Paraiso) in 2006 because the Tucan was booked. This year we decided to return to the Tucan for a family reunion and booked early. We booked all of the trips through Apple Vacations. We are very impressed with both Iberostar Resorts, it is... more
Aug 10, 2008
24/24 found this review helpful
Pretty long review. Just scroll down to the part you want to know most about like the pool, beach, excursions, ect. Contents: Intro Reception Rooms Buffet Restaurants Drinks Pool Beach Hotel Activities Gym/Spa Nightly Entertainment Excursions -Xel-Ha/Tullum Ruins -ATV Tour -Other Shopping Other Let me say this first. When you fly into Cancun Airport, no matter what hotel you are... more
Aug 8, 2008
8/9 found this review helpful
Everything was fantastic! From the food to the drinks, the Star Friends, beaches, etc. Had a great time! Pool was too warm, but the beach was great. Didn't have to get up at 4:00 am to get a cabana, but was up earlier, to get one. Did put our towels down to save it while we went to breakfast, but... more
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