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Riu Palace Mexico

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 947 reviews
947 Reviews
5.0 of 5 stars
608
4.0 of 5 stars
214
3.0 of 5 stars
48
2.0 of 5 stars
53
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 158 hotels in Playa del Carmen
  • Address
    Avenida Xaman-Ha Manzana 3 Lote 4
    Playa del Carmen 77710
    Mexico
Check Rates: $440 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 945 traveler reviews
  • What to Expect:
    • 4 based on 602 reviews Rooms
    • 4.5 based on 600 reviews Service
    • 4 based on 600 reviews Value
    • 4.5 based on 603 reviews Cleanliness
    • 4 based on 209 reviews Pool
  • Recommended For:
    • 70% based on 659 reviews An amazing honeymoon
    • 60% based on 659 reviews Older travelers
    • 40% based on 659 reviews Families with teenagers
    • 30% based on 659 reviews Families with young children
    • 10% based on 659 reviews Young singles

Reviews of Riu Palace Mexico

( 1-10 of 947 )
5 of 5 stars
Hanover PA
Aug 23, 2008
4/4 found this review helpful

WoW! I can not believe some of the reviews people leave on this place. We stayed at the Riu Palce Mexico from August 15th-21st. This place is amazing... The service is unbelievable, the grounds are immaculate, the food is very good... always something for everyone unless you are totally spoiled or something. We arrived to cold drinks and a beautiful... more

5 of 5 stars
New Jersey
Aug 19, 2008
2/2 found this review helpful

The Riu Palace Mexico is amazing! I felt like royalty while I was there. My husband and I had a wonderful honeymoon-our best vacation ever. We left yesterday, after 10 days, and miss it already. Can't wait to go back next year! The staff was very friendly and helpful. I was never without a drink for more than a couple... more

Aug 14, 2008
2/2 found this review helpful

Just returned from this hotel with my husband and two girls (20 and 16). Booked this holiday in February and checked on this site every few days for new reviews. Got quite concerned with a few bad ones and began to wonder if I had made the right choice. Sooo glad I stuck with my original choice, cant beleive I... more

2 of 5 stars
Louisville
Aug 12, 2008

Just returned from a week-long stay. The rooms are very dated. The beds are not very appealing - sort of look like boxes with blanket thrown over them. No problems with the maid service, bartender or waitresses. The problem was with the front desk. These folks would not bend a finger to help you in any way at all. I... more

Aug 12, 2008
3/3 found this review helpful

Just had to say what a truly great hotel the riu palace mexico is. From the moment we arrived and saw our lovely room overlooking the very well kept courtyard, we felt we,d chose the right hotel. It was alwayskept very clean, with clean towels twice daily. The optics and fridge was always well stocked. The buffet restruant was our... more

5 of 5 stars
Colchester, UK
Aug 12, 2008
2/2 found this review helpful

Honeymooned at the Riu Palace. Couldn't have asked for more. Rooms large and very air-conditioned! Pool was great, beach was very impressive. Food was OK. All in all, a great place to relax after a hectic few months! more

Aug 11, 2008
2/2 found this review helpful

My wife and I just came back from a superb stay at the RIU PALACE MEXICO last week. Not only were the rooms, grounds and the food spectacular, the service was absolutely incredible. For example, this past Saturday before taking a late afternoon flight home, we stopped by for lunch at El Patio, one of the two restaurants by the... more

4 of 5 stars
New York
Aug 7, 2008
4/4 found this review helpful

I just returned from a 5 night-6 day stay at Riu Palace Mexico in Playa Del Carmen with 3 of my girlfriends. We had an excellent stay and can't wait to go back. Rooms: We had a ground level room, please be sure to ask for a higher room so that you do not get eaten alive by mosquitos as... more

5 of 5 stars
Michigan
Aug 7, 2008
2/2 found this review helpful

My husband and I honeymooned at the Riu Palace and had an awesome time! We couldn't find a single thing to complain about! The atmosphere is wonderful, and the scenery beautiful. We walked over to the other Riu hotels across the street, and were not as impressed walking around as we were strolling in ours. The staff was very helpful... more

Aug 5, 2008
2/2 found this review helpful

My wife and I stayed at the Riu Palace Mexico July 19 -24th. This was the BEST relaxing vacation we've had in years. The service was impecable, the all inclusive style was wonderful. Even having the liquor selection and fully stocked mini-fridge was cool! The beach is awesome, the coconut palms on the beach provides just the right amount of... more

Reviews of Riu Palace Mexico

( 1-10 of 947 )
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Riu Palace Mexico Address

Avenida Xaman-Ha Manzana 3 Lote 4, Playa del Carmen 77710, Mexico