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Grand Coco Bay

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 631 reviews
631 Reviews
5.0 of 5 stars
155
4.0 of 5 stars
256
3.0 of 5 stars
78
2.0 of 5 stars
77
1.0 of 5 stars
65
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#73 of 157 hotels in Playa del Carmen
Description: Located within walking distance form Playa del Carmen, blessed with unspoiled, white sandy beaches & crystal clear Caribbean water
  • Address
    Calle Costera Norte S/N, Lote 1 Mza.7 de la Region 6
    (formerly Reef Coco Beach)
    Playa del Carmen 77710
    Mexico
Check Rates: $162 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 629 traveler reviews
  • What to Expect:
    • 3.5 based on 389 reviews Rooms
    • 3.5 based on 390 reviews Service
    • 3.5 based on 389 reviews Value
    • 4 based on 388 reviews Cleanliness
    • 4 based on 119 reviews Pool
  • Recommended For:
    • 60% based on 424 reviews Families with young children
    • 60% based on 424 reviews Families with teenagers
    • 50% based on 424 reviews Older travelers
    • 30% based on 424 reviews An amazing honeymoon
    • 30% based on 424 reviews Young singles

Reviews of Grand Coco Bay

( 1-10 of 631 )
1 of 5 stars
Ft Lauderdale, Florida
Aug 15, 2008

The hotel service in general was a disappointment. The food was horrible. To top it all I made 2 phone calls to Florida for a 1 minute duration and 2 minute duration only to come back to the States to find out that I was charged $41.91 for a 1 minute call and $41.94 for a 3 minute call. more

2 of 5 stars
Kitchener, Ontario
Aug 13, 2008
0/1 found this review helpful

We stayed at the Grand Coco Bay for a grand total of one night the last week in July. I was traveling with my Husband and two small children 7yrs & 8yrs old. The shuttle took us about 45mins from Cancun airport to the resort. That was fine until we drove through some very uncomfortable, run down, Ghetto type neighbour... more

2 of 5 stars
NEW JERSEY
Aug 8, 2008

My wife and I just returned from a 7 night stay at the Grand Coco Bay Resort in Playa Del Carmen. This was our first time visiting Mexico, will returned but not to a 3 star hotel. As we approach our hotel destination we were alarmed and almost afraid of the surroundings where the resort was located. Inside the hotel... more

1 of 5 stars
Blue Springs, Missouri
Aug 6, 2008

We stayed at the Grand Coco Bay (GCB) from June 29 to July 6, 2008. It was not the place that I thought it would be. If I had been in Florida and had a rental car I would have cancelled my reservation and drove down the road and found a nicer place, and there are nicer places. If I... more

Aug 2, 2008
1/1 found this review helpful

We stayed here July 19th- 26th with our 6 yr old daughter. It was our 19th trip to the Playa del Carmen area. Our second stay at Grand Coco Bay. I had become leary after reading several bad reviews but we booked for this trip anyway. We prefer a quiet resort that isn't crowded. We also want a short walk... more

Jul 30, 2008
0/4 found this review helpful

Oh gosh where to start!! First thing we went in July as we always do for vacation, and I did some research on different resorts in Playa because we had never been there. I found the Grand Coco Bay Resort and read some of the reviews which weren't to good, but my husband and our travel agent talked me into... more

3 of 5 stars
Long branch, NJ
Jul 28, 2008
4/5 found this review helpful

My husband and I spent 7 days at Grand Coco Bay. We travel about 3 times a year and booked this hotel as we enjoy all that 5th ave provides, bars, restaurants etc... So we chose the hotel to have an average hotel on the beach and utilize it fro breakfast, lunch and drinks. Beach.... its a great beach, excellent... more

3 of 5 stars
San Francisco, CA
Jul 26, 2008
2/3 found this review helpful

Our experience is as a couple in our late 20s/early 30s with no children. We stayed at the Grand Coco Bay hotel for 5 nights from June 16-21. Overall - it's just ok. Here are some good and bad aspects of our trip: THE GOOD: Small hotel = less crowded. Room was clean and everything worked. We tipped the maid... more

2 of 5 stars
cincinnati
Jul 24, 2008
1/3 found this review helpful

My wife and I just returned from a 4 night stay at the Grand Coco Bay Resort in Playa Del Carmen. This was our first time visiting Mexico, and I am not sure if we will return. First bit of advice: BLAZE right past the official looking "Mexican tourist board" guys that pounce on you as soon as you pass... more

2 of 5 stars
Richmond, TX
Jul 16, 2008
1/3 found this review helpful

Stayed at Grand Coco Bay July 4-10 , 2008 .. If you are looking for a 3-4 star hotel , this isnt it .. Place was clean but food was terrible and rooms are small and cramped .. Beach is nothing to write home about either .. Weve stayed at hotels in Cancun before and wanted to try something different... more

Reviews of Grand Coco Bay

( 1-10 of 631 )
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Grand Coco Bay Address

Calle Costera Norte S/N, Lote 1 Mza.7 de la Region 6 | (formerly Reef Coco Beach), Playa del Carmen 77710, Mexico