A vendor at the airport encouraged us to visit the hotel for a condo talk and the coupon guaranteed a minimium of 90 minutes and money towards our car rental. However, when we produced the information, they took it from us and would not give it back. They looked us in the eye and said if we only planned on... more

My friends and I got back from a 4 day-3 night stay at the Hacienda Vista Real. We had taken a four day trip earlier in the week to the Yucatan Peninsula and went to the Hacienda as the final beach stop to our Mexican adventure. We drove into Playa Del Carmen and hunted for the resort. I will say... more

Recently we had our wedding reception at the Hacienda Vista Real, and had over 20 guests stay at the hotel. All our guests and including my wife and me loved the facilities, the rooms, and the service. This hotel also had an incredible spa, and beach spot. The thing that seperated the Hacienda from other all inclusive my family and... more

I have traveled extensively for many years and this hotel- resort and spa was the most beautiful ever!!! In fact, it was not until the van drove up to the resort and I walked in did I realize that this was going to be paradise. The style wa typically Mexican and the lobby with its pictures and gorgeous interior made... more

We loved this place for all the right reasons! From the moment we entered the lobby, we felt we were in heaven! Our room was HUGE and we loved the gigantic verandas off the living and dining rooms! Although we did not spend much time in our room, it was a geat place to come home to after: lounging at... more

As for the positive things about this hotel, there were many - It was beautiful, the rooms were so nice (we stayed in a suite), the food at the grill by the pool was great, as well as the food at the beach. The beach was a bit of heaven brought down here to earth - absolutely loved it, and... more

My girlfriend and I stayed here March 26th through Apr 2nd this year. We read all about the Royal Holiday Club offerings, about the attitude of the wait staff, the studio rooms being small, etc….. Well let me tell you we had a wonderful time. The food was great (although a limited selection) at both restaurants, The beach (about a... more

We ended up staying here by chance during the March break this year. Let us start by saying we tend to be more independent travellers, and this was thef irst time we actually did an entire week's worth of an all-inclusive type of vacation, so we obviously have no standard to compare to. However, we have visited other AI resorts... more

As RCI members this was the only hotel available during spring break. I didn't want to be in Cancun with the rowdy crowd so Playa seemed a better pick. I was nervous because it is not on the beach. We were picked up at our hotel in Cancun where we arrived the night before. The shuttle was free to the... more