My husband and I had a wonderful wonderful stay at the Blue Bay in August 2008. We were there for 10 days and we loved every single minute of our trip. The resort looks exactly as it does on it's website, bar the beach, in which the resort really has no control over. However, everything the resort does have control... more

I must admit that i was dreading this trip having read a number of negative comments on this website - Thankfully the hotel lived up to expectations. I would say that the staff are quite friendly on the whole although the service is better in some restaurants than others. The A La Carte restaurants are worth booking - the food... more

We have just returned from a week at the Blue Bay Resort. The hotel is nice but alittle too spread out. It was nice at first until the bellboys and security guard (Jorge) was intimidating us and threatening us not to go and visit other resorts. In fact we enjoyed the service at the other resorts more than this one.... more

This is my second time in the Mayan and just as enjoyable! The Blue Bay Grand Esmeralda is listed as a 5 star property and the options that it offers for both restaurants and amenities are good. Free in room safe, free room service and mini bar were all great to have. It is a newer resort so the rooms... more

Welcome to the home of the killers mosiqitoes. They are everywhere, they eat at you all day and night. There are ants in our bathroom, only one sink and the place stinks like a mexican wrestling ring. The staff does not speak any english and they hate everyone. They do not give you chocalates on your pillow every morning and... more

We are from Brampton, ON. My husband & I spent 1wk at Blue Bay for our 1 year wedding anniversary. We stayed in the Palenque building which was cleaned at least 2x/day if not more, we did not have any masquitos in our room as some reviews stated & absolutely no noise disturbances & all staff was great & very... more

Well. We booked and were sceptical due to previous reviews but got a good deal from travel agent - Late Deals.com and went on this recommendation. First Choice from Manchester were great. Food very good - variety, lovely pool and beach not as bad as we anticipated due to reviews. Main issue for us was the heat and the mossies.... more

Our stay was from Sunday 8/3/08 - Friday 8/8/08. We've been to the Riviera Maya area twice before so we knew what to expect, what to do for fun, and how to avoid the time share presentations. Over all a “Not Bad” experience when you consider the price of air fare currently. The old saying rings extremely true in this... more

Great value for what we paid. Check-in: above average (included welcome drink; red rose for every woman; group orientation and room keys/beach towel pre-assigned and distributed without having to wait in check-in line) Hotel room: above average (modern & well-appointed; clean; bathroom had double sinks and huge walk-in shower; bar fridge was re-stocked daily; staff would ask if you needed... more