Firstly, for the price we paid on Canadian Affiar, whatever this place turned out to be like, we couldn`t really complain. Stayed 4 nights in May and found the hotel to accomodate most of our needs. Were told on check-in we`d been allocated a suite - turned out to be a bit of an over-exaggeration, as it was still a... more

I did not pay the full price on this hotel, I used the point+cash of Starwood($45/night). I'm not sure if I would want to pay the full price next time around. I don't think it was as bad as the previous reviewed. Overall I have a good stay at this hotel. Pros: -Good Central location. -Very Comfortable bed. -Great Mont... more

I checked in to a room at 10pm only to find that the room beds were not made up and a half consumed bottle of water was on the night stand. I called down to the front desk and staff offered a new room, but no apology. Worst Starwood Hotel I have ever stayed in. Replacement room was barely adequate,... more

We travelled,with some apprehension,from Toronto to Montreal,having read the reviews of the 4 Points before we left the UK. Happy to report that,despite poor first impressions -smokers huddled outside the building-the hotel was adequate for our needs.We had previously been in the Sheraton in Toronto and understood the 4 Points to be the "poorer cousin" of the Sheraton range so... more

I am a frequent business traveler and stay at the Starwood chain often. I had never stayed at the Four Points before, but since it was a Starwood hotel, I figured that it couldn't be that bad. Boy, was I wrong!! 1. Hotel has NO room service. They have some sort of arrangement with a cafe next door and it... more

I guess I should have paid more and stay elsewhere. The hotel is in dire situation for its guests. Found a small bug clawing on a bed. Another beetle laying on the window. The hallway on the floor is grey, such a depressing theme. The elevators are very small and dirty, I wouldn't touch the buttons. The restaurant in the... more

I travel for business to Montreal quite often and as an SPG member sometimes stay at the Four Points if the Sheraton Centre Ville is booked. In the past I have found the hotel basic but very adequate with clean, larger than average rooms, the usual Sweet Sleeper bed, and very pleasant, polite staff. However the last several months the... more

They gave us a room on the 2nd floor. Very noisy, next to conference rooms. Can hear street noises. Carpet dirty, furnitures old. No wireless internet as advertised. Buffet breakfast was in the cafe, other restos closed. Cafe cannot handle the buffet. 1 server, food constantly running out. Felt ripped off. more

Blood splatter patterns on walls, non operational a/c, crumbling foundation, rats in ceiling, valets taking upwards of an hour to retrieve vehicle, hotel staff on strike... These are a few things that I encountered during my stay at the Four Points Sheraton MTL Centre-Ville. Avoid this hotel at all costs. more