We arrived at VIP Saint-Jacques on 9/12/2008,and were provided a three bedroom suite. The facility was large, clean and very modern. We were traveling with another couple. We had the master suite and it was fine; however, our friends had one of the other bedrooms and their bathroom had several problems. The light over the mirror was burned out, it... more

We stayed for 2 weeks in July. The location in Old Montreal is excellent. Our general impression upon seeing the 2 bedroom apartment was good - well decorated and spacious. Beyond the superficial appearance though everything was shoddy. They provide the cheapest towels and sheets. The pillows wouldn't even be acceptable in a veteren's hospital. No toilet paper holders. The... more

We booked our 3 rooms in January through LateRooms.com and had the hotel manager email us directly with confirmation. However when we showed up at the hotel in June he said that he no longer works with that website and has canceled all the reservations without telling anyone. LateRooms.com had no knowledge of the change and we were left high... more

I booked a three night stay at the St. Jacques six weeks before my arrival on Orbitz. I paid in full and got a low-price guarantee and late check-in. My family and I drove from Michigan to Montreal and arrived at the hotel at 10 pm. We were told that there were no rooms available despite the fact that I... more

We stayed on this suite for 2 days. They have a modern decor but lack of essential details such as no toilet paper handlers in the washrooms, no towel handlers in the shower rooms, a broken cupboard door handler & dirty floor. We stayed there at off peak season so we could get a hotel indoor parking, we drove into... more

liked the hotel it was a magnificent journey people of the hotel are pleasant(kind) and quite see to it that you are indeed. The apartment was a magnificent state for which to ask furthermore really I recommend has all this hotel under shall return to it it is on more

In July 2007, three couples traveled to Montreal for the Just for Laughs festival. I had booked a 2 bedroom suite early in 2007 and it looked great! We wanted to be downtown and accessible to nightlife and the festival. The night before our reservation, my husband and I arrived but stayed by the airport awaiting our family/friends to arrive... more

I should have read a previous review before falling into the same trap. Made my reservation through AAA only to find the place locked when I arrived around midnight on Saturday. They had a phone number on the door. I called and all I could do was leave a message. Then I called a cell number on the door, only... more

We made a reservation through AAA on June 9,2007 for accomodations. We received a confirmation number. I checked on [--] and confirmed the reservation. I phoned 2 weeks before arrival, and the gentlemen refused to speak english. I sent an email trying to verify, and was never answered. When we arrived, the doors were locked. We called the number and... more