After recently staying at the hotel, I was appalled by the level of service. Particularly as this hotel had been recommended to me by friends who had previously stayed at the hotel. On complaining to the manager he seemed to be disintereseted in anything I had to say. A few points they need to rectify are, there was no hot... more

Stayed recently for my birthday. Stayed previously when it was part of the De Vere Group a while ago & had a really pleaseant time. However now, the staff clearly think they are massive time which is puzzling as while admittedly the location of the hotel is good, the interior (aside from reception) wouldn't look out of out place in... more

We stayed 4 nights at the Cavendish Hotel in Mayfair on Sept. 2008 . This hotel is in a great area real close to piccadilly Cricus. The Staff were excellent and really whent out of there way to help you with anything you needed. Super nice beds and covers, Plasma TV, Stocked frig. ( Charged to your room if you... more

We stayed at the Cavendish twice - once at the beginning of our trip and after returning from Paris. I chose the Cavendish based on reviews, price and location. What we paid included breakfast was about right - 138 pounds, but got a standard/classic room. They tried to upsell us to a larger room for 25 pounds, but did not... more

This hotel has a great location but the staff are pretty dreadful.... Staff at breakfast were very slow at taking stuff off the table..However the variety of food available was great.. The worst staff experience was when I asked the person on reception to book me a taxi for a specified time in the evening...she freaked out and couldn't do... more

The Cavendish was as good as the many reviewers said it would be! The rooms were comfortable, with excellent air conditioning, and furnishings. Our "Executive" room had a wonderful shower, and a view across severel rooftops to the London Eye & Big Ben. Breakfast was top notch, both an excellent buffet, and the opportunity to order additional selections off the... more

On arrival I was immediately offered an upgrade! Fantastic I thought, but then came the crunch, it would cost me £25 per night. The receptionist was quite insistent that the standard room was small and pokey and that for a mere £25 I could upgrade to a superior room with views of Westminster! The look on my face must have... more

Really swanky hotel in an excellent location, The Cavendish is definitely one to go back to! Our superior twin room wasn't quite ready when we got there at 2pm so we were both offered a complementary drink at the bar and a tray of nibbles - room was ready within 40 mins. I thought this was areally nice touch. All... more

The hotel looks pretty unassuming from the outside, but it's all opulent luxury inside! The location is just a few minutes walk from Picadily Circus, is literally just behind Fortnum & Mason, and a short walk from the restaurants of Berkely Square. Nearest tube is Green Park. The rooms are small, but they work well. Air conditioning cools the air,... more