We never stayed in the "hotel" and reading the other reviews I am so happy we cancelled. But they have the most absurd cancellation terms I've ever come across. We booked on a Monday for the following Wednesday to Sunday. We called the next day to cancel and we were told that since we hadn't cancelled 21 days in advance(!!!!!!!)... more

Regarding the 4 star status this expired in 2003 We arrived after check in time (as per website)to be told website was wrong and the room would be ready in 20 minutes. Went out for lunch returned to be shown to our room. Room was just about large enough for 2 (not 3 as there was a 3rd bed in... more

By the time we carried the luggage with significant difficulty up four flights of stairs, last of which was in the dark, to enter a poorly furnished, very musty-smelling room, we phoned another hotel, secured a room, and immediately left. There was hair in the bed and it appeared the sheets had not been changed. There was significant mildew in... more

This place has its quirks - the rooms are VERY basic, the queen sized bed was actually two singles pushed together and was a bit lumpy, the staff is ragtag, and the bar is a story unto itself! We loved the location. It is situated on a quiet street in Kensington. If you are looking to actually relax after a... more

Price and location, especially for Olympia and Earls Court, are great, but the hotel is very tired. Everything is poorly maintained, carpets are warn, blankets on beds are old, building itself needs a lot of TLC and problems with water pressure in top rooms, i.e. no water coming out of shower. Staff are overall friendly and helpful, but there are... more

We stayed at the Avonmore hotel in September. The website for the hotel is much nicer than it actually is. The room was a good size, but the property has not been maintained at all. The bathroom was tiny and if it had functioned properly, the size would have been okay. The shower door looked like a second hand one... more

Room was small and basic. but sufficient for needs. Overall it was clean Staff more than made up for lack of luxury. They were extremely pleasant and courteous at all times. Good for anyone needing bed and breakfast in town.Breakfast menu could be expanded but I understand this is being addressed in the near future more

We booked 3 rooms with this hotel. It was probably the poorest accommodation we have stayed in for the price paid. Good points: 1. Staff friendly and helpful 2. Beds comfortable 3. Well placed for access to buses and tube Bad points: 1. On arrival, the main door was out of use due to a broken lock and was to... more

Location: Within walking distance of Kings Cross or Euston Squre tube as I required. Most of nearby buildings in Cartwright gardens are also hotels. Staff: Friendly and welcoming. Ownership has recently changed, according to the manager on duty. Room: Small but clean. There were some renovation works going on in other parts of the hotel. Security: Although I had no... more