We stayed at hotel for 8 nights. We had one room cleaning and linen cleaning during our stay. The clean day was decide by us. It ws a very conveience location with two subway stop and a rail station within 5 minute walk. It is about 5 mintue walk to the Thames River and a walking bridge to the south... more

Colleagues and I were booked into this place for 1 night as our travel department couldn't get us a decent hotel. Can't believe we paid £126 EACH to sleep on sofa beds! The showers were a mere trickle of water that changed temperature from freezing to tepid or scalding on a whim.The receptionists on arrival were unhelpful and dspite there... more

We are a family of 4 - children aged 13 and 10 and we stayed here in a 1 bedroom apartment for 2 nights. The location is superb but first contact with the staff on arrival flavoured our whole experience. We arrived at about 9am from New York extremely tired. As we wanted to be able to get straight into... more

Stayed here 2 years ago also. Brilliant location is the only reason to consider this property. Run down rooms and inefficient staff with limited english. Took almost an hour to check in...staff couldn't operate computer, photocopier etc. We were intially given a disused room in the buiding. One very hard working male staff member was trying to fix all the... more

We stayed in this hotel with our 2 children (ages 3 & 5). The kids slept in the bedroom while my husband & I were on the couch in the living room. I have to admit that the couch is very comfortable. There is a kitchenette which is very convenient (especially while on a trip with the kids). We were... more

We stayed in a studio facing the road. As some of the Tripadvisor reviews had been quite poor, my expectations were low. I was then pleasantly surprised - the (double pull out) bed was roomy and comfortable, the staff were polite (even when I had moan, more later), the room size was ok, everything worked (almost, the hairdryer wasn't great).... more

Great location. Walking distance to tons of attractions. We booked 2 bedroom on 8th floor. Very tight. Bathroom not especially clean- hair on walls, etc... Odd layout. Toilet on 1st floor- shower & vanity on 2nd floor. Broken shower head- never fixed during our stay. We referred to the circular stairs to the 2nd floor as the suicide stairs. Not... more

We had a 2 bed apartment on the 8th floor which was quite comfortable. Rather than use the fold out lounge we paid extra for a rollaway which we took upstairs(only the mattress though as the spiral staircase was too small) so the 5 of us were accomodated quite well. The kitchen in the cupboard worked well and the internet... more

If you like sleeping on a sofa bed (quite uncomfortable for 2 adults), old bally blankets, tired looking rooms and rude service when you check in... then look no further! We booked in for 1 night and were truly disappointed in our choice. The location is great and lobby quite plush but thats where it ends. It was definately the... more