We booked through "Superbreaks" for 3 days in London to celebrate the 21st birthday of my daughter and have never ever been so disappointed with a hotel anywhere in the world. We had been "upgraded to the suite" which was in the basement looking out onto a small terrace covered in rubbish including a used condom. The double glazed units... more

Absolutely filthy, grotty hovel. We work away from home at least 6 months a year, and this is one of the worst hotels we have stayed in for a long time. We arrived around midnight, complete with booking number. They could not find the reservation, and hence the payment made by our company. After paying again we went to the... more

I booked this hotel because I had stayed there about 4 years ago and was very pleased with it. However, I was disappointed with my return visit. We arrived at the hotel after 12.30pm and approached the check-in desk. I acknowledged that we were early but asked if there was a possibility we could check-in (I had checked the website... more

Stayed here on business for a night on the 1st of October and to be honest it wasn't that bad. The rooms are very small, but then I wasn't there to lounge about in the height of luxury so it didn't really bother me. The furnishings are clean and in good repair and the bed was pretty comfortable. The staff... more

I wish I'd known about this website before we booked. Wanting to spend a few days in London, we opted to go for a 3 Star Hotel and not go for our usual Holiday Inn weekend break. On arrival the place looked disappointing. We checked in and made our way to the lift. It was tiny. It smelled, was covered... more

there is absolutely no atmosphere in the hotel.alcohol is also not served and the people prefer to just stare at you than serve you!!i booked a twin room and was given a tiny double, eventually was moved to a twin which was extremely tiny.your arms out stretched reached 3/4 of the way across the room.the bathroom was even smaller and... more

I had to stay in London for a few days during high season. This hotel was horrible. It was August so terribly hot, but all you can do is open up one of the small windows. In the middle of the night, it's like 3 AM, the fire alarm goes off! So quickly into our shoes, alrady in the hallway... more

I travel an average of 2 weeks a month, and this is without doubt the worst hotel I have ever been in. The whole experience with this Hotel was an absolute nightmare. We stayed for 4 days in this hotel, the rooms were smaller than a prison cell. Our door wouldn't open and was not fixed during our stay. Every... more

Had decided at very short notice (ie at 5pm that day!) to stay on London following a corporate event and a friend had recommended the hotel. Rate was good - GBP63 so booked the hotel. Got there at 11.30 and the reception desk was smily and helpful. Life was a bit 'bouncy' and small but it worked and was not... more