The location of this hotel is its only redeeming feature - from the minute I arrived until check out, the whole stay was exceptionally unpleasant. Rooms were not available for check-in for several hours past the advertised time, and when they were, they were cramped (even by London standards), dingy, dirty stains on the carpets, frayed curtains, with a pervading... more

I was staying at this hotel for a friends Birthday/Hen Weekend. There were 10 of us altogether, all staying twin rooms for two nights. On arrival they had our booking wrong (only 1 night and not for the night we arrived.) They sorted it swiftly and we all good rooms. The room I was staying in was very 'petit and... more

We got a reasonable price (at least comparing with the normal price levels on hotels in London) from an internet site, and were pleasantly surprised when we got there. We went for a "book a table for dinner in our restaurant and get an upgrade" deal, and got a large and newly renovated room. We were happy with everything until... more

Stayed one night at the 'Royal Trafalgar' Last week. Not by choice and would never stay there again. We were forced to stay here as the Thistle Piccadilly overbooked and shuffled us down the road at nearly midnight to this 'sister' hotel. We finally ended up with a room after lots of problem and the room we had was a... more

THIS SHOULD NOT BE CLASSED AS A 4 STAR! Stayed here for 2 days and was well cheesed off. First of all i booked a double Jnr suit, when i arrived at the room you couldn't swing a cat in it and had single beds.(not good when you are celebrating you 21st wedding aniv). They got us another room bit... more

Hotel has great location. Reception staff very friendly. Room I was allocated was huge and had double aspect views of the city from the 6th floor -very nice, but lower floors will not have such good views as with most big city hotels. Also little touches for the upgrade were worth it - bottles of water, a few chocolates, big... more

We chose this hotel as we had booked to see the musical Marguerite and it was near the theatre (a two minute walk away, in fact). The location was excellent and we could walk to all the places we wanted to go rather than rely on taking the tube everywhere. We checked in quickly and the staff were very pleasant... more

The Thistle Trafalgar or Royal Trafalgar is in an excellent location, its a little tricky to find by car even with sat nav, but three times around the block and we got there. Reception staff were very curtious and efficient, especially when the four rooms we booked for a business trip were upgraded free of charge to four suites. The... more

If you have no other options, then I suppose that this hotel would be okay however, it is nothing more than a horrendously overpriced bed to sleep in. The carpeting in the room was threadbare, the wallpaper was peeling in spots, the towel rack fell off the wall when I removed the towel, and the shower was moldy. Stay there... more