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Park Lane Mews Hotel

2 Stanhope Row | Park Lane, London W1J 7BS, England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Town-House-style Hotel located in exclusive Mayfair; minutes from Hyde Park, Piccadilly Circus, Knightsbridge or Buckingham Palace
Restaurant Room Service
Check Rates and Availability: $294 £198 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 75 traveler reviews
  • What to Expect:
    • 2.5 based on 62 reviews Rooms
    • 2.5 based on 59 reviews Service
    • 2.5 based on 62 reviews Value
    • 3 based on 62 reviews Cleanliness

Reviews of Park Lane Mews Hotel

( 1-10 of 79 )
5 of 5 stars
ontario
Dec 1, 2008

On a return business trip to Canada from Botswana,I was planning an overnight stay with my daughter who lives in London. I found the Park Lane Mews Hotel on the web and we would go back any time. It has a warm and pleasant environment, very similar to a small Parisien hotel. The staff were very helpful, the food good... more

Nov 20, 2008

I stayed here very recently and on reading other travellers comments and on reflection to these comments found them to be inaccurate. My bedroom and bathroom was well furnished and comfortable. Water piping hot, Molton and Brown high quality toileltries. A large flat sceen TV and a window that opened and a quiet street outside.Also very good lighting for reading.... more

Nov 18, 2008

The only good thing about this hotel is the location and the exterior after that it is all down hill! The hotel is tired, the room we booked was wrong which was quickly remedied, however the heating was broken which we discovered after returning late from a show at which time we felt it was too late to complain until... more

Management response from
PA_to_Director, PA to the Executive Director

Dear Sir, First, I would like to thank you for staying with us and apologise for the problem with the heating that you experienced during your stay. We do always have portable heaters available for our guests, if they feel the room is not warm enough for their needs. Had you reported your concern immediately, we would have either replaced...

2 of 5 stars
Scotland
Nov 13, 2008

Lastminute.com description of the hotel was 'Boutique hotel a stone's throw from Park Lane - 4*. Stone's throw away was accurate but the 4* grading not so and one would require a great deal of imagination as to how the hotel could be described as 'Boutique'. Generally the hotel was very tired looking. The rooms were described as rooms with... more

Management response from
PA_to_Director, PA to the Executive Director

Dear Sir/Madam Thank you very much for your comments. In regards to the Internet I have spoken to Maintenance immediately, there has been a problem with the router and we are fixing this at the moment. I am sorry to hear that you were unhappy with the bathroom; I would appreciate it if you could contact me with regards to...

Nov 5, 2008

Booked a weekend break on the hotel's official website ([-]) for a 2 night stay in London at the Park Lane Mews Hotel. Not sure why all the negative comments, because overall we had a nice large room and the hotel was clean throughout. We would book this hotel if we returned to London. more

2 of 5 stars
northamptonshire
Oct 21, 2008

We booked a twin room on their website. On arrival friendly staff asked for our booking. They could not find our booking even thou we have a confirmation booking form. We got a room . This was not what the internet website shows. Very small , very old and very basic. THIS WAS NOT A FOUR STAR ROOM. From 6am... more

Management response from
PA_to_Director, PA to the Executive Director

Dear Sir/Madam Thank you very much for staying at the Park Lane Mews Hotel. I am sorry to hear that you felt the rooms were not up to the standards that you anticipated. I know how disappointing it can be when your expectations are not met, but I am pleased to inform you that we are planning a refurbishment for...

4 of 5 stars
Sheffield
Oct 20, 2008

I had booked this hotel for a night in London with my girlfriend for a romantic evening in London to see a show. The reviews I read filled me with dread and I expected the worst. The staff were lovely when we checked in, polite and efficient. We were given our room key and were delighted with a nice clean... more

4 of 5 stars
melbourne
Oct 19, 2008

We walked out on the flea pit we had booked from Australia, and despite our 28 hour flight, walked the streets looking for suitable accommodation. We stopped in at many hotels, but we had a good feeling about warm and friendly reception staff at Park Lane Mews. The room was just perfect for us and the time we spent at... more

Sep 26, 2008
1/1 found this review helpful

I stayed here for one night whilst in London on business. This hotel was booked for me as the Sheraton was fully booked. After reading Trip Advisor reviews I was apprehensive. The hotel was cheaper than the Sheraton and cleaner! Room was a decent sized double with a huge flat screen tv. The bed was comfortable with plenty of pillows... more

Sep 23, 2008

i booked a six night stay in this hotel through a travel site but having had the opportunity to view the hotel's site in advance -- not only did reception try and place my friends in a room much below the one they had paid for (in advance !), but the rooms are nothing like what's shown on the hotel's... more

Management response from
PA_to_Director, PA to the Executive Director

Dear Sir/Madam, I am sorry to hear that you were disappointed with the rooms, we are aware that our furniture has seen some wear and tear over the years which is why we are planning a refurbishment for the beginning of next year. I would like to apologise if you felt your stay was not as pleasant as expected; and...

Reviews of Park Lane Mews Hotel

( 1-10 of 79 )
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Park Lane Mews Hotel Also Known As

Address: 2 Stanhope Row | Park Lane, London W1J 7BS, England