this hotel is a reflection of its price range....... average. the downstairs and common areas are serviceable clean and comfortable. the staff are friendly, welcoming and very helpfull my husband and i stayed here for 3 nights with our infant daughter. the room was small and has an unusual floorplan, the bath and washhand baisin are in one small room... more

I stayed at the Imperial Hotel in June 2008 during my London/Paris contiki tour. The hotel is centrally located, the breakfast buffet was excellent and for an older hotel the rooms were clean. The doors to the rooms are very thick, so you can hear almost everybody coming and going. The keys to the room have to be left at... more

I stayed one night at the Imperial Hotel in London in October 2008 as part of my Contiki tour. I was pleasantly surprised that I could check in early (around 8:30 a.m.). The staff was kind and courteous. The room itself was small (I had booked a single on the trip), but clean. Really for one night that's all I... more

We booked this hotel simply because of the price and close location to the West End! The hotel was good value, but we did have to change rooms after our first night. From the outside the hotel looks rather dated and needs a good lick of paint. The area isn't too bad, plenty of little shops and restaurants within walking... more

We have just stayed at this Hotel and cannot rate it highly enough. It was our Golden wedding and they did upgrade us when they received an order for champagne from our daughter. For £102 per night, there is a very adequate newly refurbished twin room with breakfast. Reception was fast and efficient. Unlike most hotels we were checked in... more

We stayed at the Imperial Hotel Russell Square for my daughters Hen Party. We had five rooms all next to each other at a very reasonable cost. The rooms were surprisingly very nice and the breakfast was excellent. The staff could not have been more helpful. I had prepaid because it was classed at a group booking and one of... more

Stayed here for one night on business on the 7th September 2008. Hotel location is good for travelling around london with the Picadilly line tube round the corner. You basically get what you pay for which is an old hotel that has seen better days. The hotel needs a major overhaul. The staff however were great and the breakfast looked... more

Just returned from a 2 night stay and I can quite easily say that I have no complaints what so ever. Having read so many bad reports I now wonder if these people were staying in the same hotel as I was! We had a lovely room on the 4th floor over looking the Russell square gardens, yes there was... more

I recently stayed at the Imperial Hotel and am now trying to collect my thoughts concerning the utterly abyssmal condition of this establishment. I booked the room through British Airways - as part of a "2 free nights in London Promotion" (free means the 2 nights only cost $180 when all was said and done). I believed I could trust... more