We stayed here last Christmas and we were very happy with our stay. The hotel is nice and the rooms were clean and comfortable. The location was great as it was very close to the tube and walking distance to museums, parks and shopping. We didn't eat at the hotel at all, however we had drinks in the bar and... more

I thought I'd give this hotel a try, but there are problems. Let's start with the good stuff - Staff - pleasant, friendly - so many hotels underestimate what a difference this makes. - New rooms. Modern, well furnished, good shower, much nicer decor. Now the problems: - Be aware that the place is under renovation. If you are arriving... more

This was my my third stay at this hotel. The previous occasions were with the family on half term holiday (Oct 2006 and Oct 2007) and paid for using Priority Club points. It's one of the few large hotels I found in central London that does family rooms. For the first stay we had a room facing the garden and... more

Stayed here fron Oct 4-8th for a short get away. Booked on their website and I got a great deal that included breakfast and double miles to my frequent flier program. Being a priority club member I had a king sized room that was huge by UK standards. Location was excellent and the hotel can arrange for your sightseeing needs.... more

Little mess up with my reservation as it was booked and paid for via expedia but when I arrived they looked fr payment but it was soon sorted out. Staff needed to be trainned a bit better on the front desk, very slow and you had to pay for wireless internet which only worked in the bar/restaurant, the wired internet... more

Really well situated hotel. Close to museums and Earls Court. Restaurants opposite and a really nice pub five minutes walk away (Hereford arms i think it was called). The staff were exceptional and nothing was too much trouble. We all felt instantly welcome and even toyed with the idea of staying an extra night (work commitments said otherwise). Will be... more

This was our second stay at this hotel, having previously stayed a few years ago. On that occassion we had been pleased with the rooms, the service and the great location across from the tube station and the Waitrose supermarket etc. Restaurants, fast food and pub food are all located in the immediate vicinity and as a tourist, for a... more

I was very pleased with our stay at the Holiday Inn (despite the name that congers thoughts of damp, smoky smelling rooms in the US). The hotel was undergoing renovations at the time of my visit. I stayed from August 28-30th and then again on my return to London from Sept 15-17th. My room on the return trip was far... more

We (family of 5: Couple plus 3 kids) have returned recently from this hotel where we stayed only for 3 nights before moving to a friend's house in Surrey. Location: Perfect: Just 150 meters from Gloucester underground station and 500 meters from Natural History museum, the Science Museum and the Victoria & Albert Museum. Across the street there is a... more