We stayed at The Cranley for two nights while in London. The knowledgeable staff was extremely accomodating- we arrived very early in the morning and they offered us coffee, tea and snacks while giving us tips on what we should see and when. Breakfast was complementary and delivered to our room with a newspaper every morning. They also offered complementary... more

Stayed for 2 nights. I asked for a "family" or "triple" room as I was travelling with 2 teenage daughters. Got a large room in the basement with a foldaway bed (luckily 1 of the girls is small!). The room was actually ok with enough natural daylight to forget its lower ground floor position. However, the major problem was that... more

We stayed for 2 nights in this hotel. One adult and two teenagers and were given a twin room with extra (very small) bed. The room was in the basement, large for London hotels with an adequate bathroom. The major problem with this room is that it is opposite the kitchen: strong cooking smells at times and from 7:30 am... more

The Cranley was used for a romantic trip in 1994 and I was back this time with my 17 year old son. We loved it. I admit that the first room we received was musty (second floor). I asked right away to switch due to the smell. They could only give us a small room at the bottom for one... more

I lived in London in the past and wanted my boyfriend to see what the real British life is like as he had never been to London (nor UK) before. When browsing on the internet I found the perfect deal for a stay at The Cranley hotel. With their summer promotion: we got a glass of Pimm's and strawberries on... more

Just spent a weekend at The Cranley and loved it! I got recommended this little gem by the staff at Son Julià in Mallorca (part of same Stein chain) and can't thank them enough. Got a great deal for a Four Poster room through their web and the difference was really worth the money! The bed was amazing, the bathroom... more

We were transferred to the Cranley after our original hotel was overbooked. We went from a three star to a four star hotel. Because of this, I cannot speak to the costs of the Cranley. We stayed in a fourth floor double, as some of the tripadvisor reviewers would call it, up in the attic. We found the room to... more

The Cranley is a boutique hotel in a great location. Our executive king room was spacious and very clean with a beautiful bathroom. The staff is kind and tries to be helpful, there is not real concierge to speak of and room service is just OK, but there are so many good restaurants in walking distance that it did not... more

Be aware that 'renovated townhouse' means that if you aren't staying in the most expensive rooms, you will be staying in the servants' quarters, in the attic. You will be hot, you will be cramped, and you will hump your luggage upstairs, because the elevator won't run up there. If you don't mind a tiny room, tiny bath, tiny bed... more