We stayed two nights and originally chose it due to its closeness to Buckingham Palace where we were attending an event. From the minute we arrived to the moment we left, the staff couldn't do enough to help. We had elderly parents with us with limited mobility and made sure that they were comfortable in very respect. more

Not a bit of wonder that this hotel gets consistently good reviews. Having booked a weekend (bed and breakfast ), from the moment of our arrival to our departure we enjoyed every minute spent in the hotel. The staff are amoungst the most helpful, efficient and charming you could ever wish to meet and consequently created a most friendly family... more

I have stayed at The Rubens on and off since 2002 and it's consistently been an excellent experience. The staff is friendly and professional, which is often not the case in London. You can be assured a great stay. The Rubens pays great attention to detail. The sheets are great - and being a sheet snob, it's always good to... more

I had a great experience at Rubens at the Palace. I arrived at the hotel after my long miserable trip - my domestic flight delayed, international flight was canceled and luggage was lost. The staff at the reception desk was very efficient and friendly. My single room was small but clean and good size for London. The bathroom was also... more

I just spent three wonderful nights at the Rubens at the Palace and loved my stay. The hotel is incredibly nice and perfectly situated right in the middle of everything in London. In terms of location, the Rubens is hard to beat. It is located about 2 blocks from Buckingham Palace and about 2 blocks from Victoria Station, where the... more

All I can say is thank you. The Rubens is one of the few hotels I've stayed in (and I've stayed in a lot) that not only helped to make our vacation a success, they were actually one of the main reasons our vacation was so enjoyable. Normally when you vacation abroad you basically sleep and maybe eat at your... more

Stayed here last week in October,as a celebration of our wedding anniversary. The location is super, facing the royal mews. We had a king sized room and the view was of the royal mews it felt really special. When we arrived our room wasn't quite ready so we were offered a drink in the bar, we opted for a cocktail... more

This was an overnight stay for a very special occasion for my aunt. Three of us stayed and had the most fantastic time imaginable. The staff couldn't do enough to help us - especially the concierge team who really made my aunt feel extra special. Afternoon tea was amazing sitting watching the carriages go into the Royal Mews. Cannot praise... more

We have just come back from 2 nights at the Rubens by the Palace hotel. Everything was fantastic, the staff very professional and freindly, in fact we have not got anything negative to say, and we have been to loads of hotels in London. This is the best 4 star we have stayed in. more