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Nayland Hotel

132 / 134 Sussex Gardens, London W2 1UB, England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Hotel housed within Victorian family townhouse dating from 1890; a short walk to Oxford Street & Hyde Park.
Check Rates and Availability: $160 £108 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 86 traveler reviews
  • What to Expect:
    • 3.5 based on 38 reviews Rooms
    • 3 based on 35 reviews Service
    • 3.5 based on 37 reviews Value
    • 4 based on 38 reviews Cleanliness
    • 3.5 based on 11 reviews Dining

Reviews of Nayland Hotel

( 1-10 of 86 )
2 of 5 stars
New Zealand
Oct 6, 2008

We stayed in the Nayland because we did not want to pay top dollar, but I am sure there are other options! The reception staff were not unfriendly, but they were not effusive in their welcome either and I was wrongly directed to a place by one of them, which was costly. We were not impressed by having to leave... more

4 of 5 stars
Buenos Aires
Jun 8, 2008

I had read other reviews on the hotel so I wasnt very sure of what I was going to find, but in the end it wsa very good surprise. The room though small (it is London, you cannot ask for big rooms), vas very cozy and clean, and with everything I needed. The staff was more than helpful and the... more

3 of 5 stars
portugal - lisbon
Mar 18, 2008

THE place is very nice but the rooms are very small to stay a few days is good.it´s central. have the underground near. the worst was the breakfast, must have more things to eat. more

5 of 5 stars
Brunswick, Maine
Jan 21, 2008
1/2 found this review helpful

I stayed at the Nayland Hotel for two nights and was most satisfied with the experience. I stayed in a single room on the 4th floor. The room was small, but adequate, newly renovated, and quiet although on the street side. The staff was courteous and helpful. The continental breakfast was served in a pleasant room by courteous staff. I... more

1 of 5 stars
Limerick
Dec 28, 2007
2/2 found this review helpful

I feally hve no idea why anyone has given this hotel a good review unless that is what the staff spend their time doing. I stayed here last december and it really was not good. The staff were unhelpful and it was ugly and clinical and the room was so small that you could not move. I was not expecting... more

Dec 3, 2007
3/3 found this review helpful

I cannot understand why this hotel was given so good rates and reviews. This hotel is so small and the rooms are really small. They give me the room underground. The worse thing was: the bathroom smells terrible. Breakfast was as simple as I eat everyday. Bread, milk, tea, eggs and sereal. That was all. Never recommeded for any reason. more

Nov 19, 2007
3/4 found this review helpful

Room was clean, but really small, I have never been in such small room. Breakfast was really terrible. Eat elsewhere. Hotel is situated in a great location near Paddington station, and that was the reason we went there. The next time I will be in London I will definitely look for another hotel. Not recommended. more

2 of 5 stars
Dorset
Aug 3, 2007
3/3 found this review helpful

The title says it all. When we showed the staff the pictures on the hotel website, particularly the picture of what they describe as a "traditional English", they simply said that the photos were not of their hotel! I believe their website constitutes misrepresentation. As others have said, if you want breakfast, go elsewhere. more

Mar 22, 2007
1/1 found this review helpful

While the hotel is situated in a great location near Paddington station the staff (starting from the manager going down to breakfast staff) make it sure that the next time I will be in London I will definitely look for another hotel. Thank God the place is full of similar hotels. Definitely not recommended. more

4 of 5 stars
Haarlem, Netherlands
Feb 3, 2007
1/1 found this review helpful

We've stay'd in this hotel three nights and had comfortable nights. The location is excellent, near the metro line to either Oxford street or Notting Hill. The room was rather small, but clean and on the streetside of the hotel unfortunately a bit noisy at nights due to traffic. We had no discomfort from the noise of other guests however.... more

Reviews of Nayland Hotel

( 1-10 of 86 )
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Nayland Hotel Also Known As

Address: 132 / 134 Sussex Gardens, London W2 1UB, England