I read the reviews on here after booking our stay at the royal national, to say I was worried about the terrible reviews would be an understatement. I was dreading going there. However we had a very enjoyable 3night visit. Our room was clean and serviced everyday. We did not experience any noise even though hotel was very busy, staff... more

This is the hotel from Hell.... if you are considering staying there don't do it. My husband and I stayed there two hellish nights after travelling around Europe for 5 weeks, which was fine in the accommodation department. The Royal National does not deserve 3 stars, I would surprised if it would get one. The rooms were apalling, dirty, smelly... more

I was on trip to London and stayed at the hotel for 2 nights. It was awful. Food terrible, dusty dirty horrible. The hotel was covered in dust, the lifts were horrible and had fake grass growing on the sides. The hotel was full of foreigners who were at the hotel for temporary accommodation payed for by the government. I... more

We planned a 4 day trip to London so searched for a central and not so expensive hotel to stay while we were there. We got a deal for a "nice and central hotel" for 379£ in a portuguese travel agency, but then we saw the reviews for the Royal National and got a bit scared with all the bad... more

We were recommended this hotel for its location. It was by far the worse hotel I have ever stayed in. Check in was terrible. About 10 trainees fighting over two PC's. No personality or knowledge. Reminded me of Fawty Towers Room poorly presented. No milk to go with the one tea bag or coffee. Coffee Shop- disposable cups !!!!!!!! Terrible... more

If you want to feel what it's like to be in a kennel which has not been cleaned forever, then book this hotel. That's to say I would not even let my dog sleep (or stay for that matter!!) in a hotel room like this one I just had this past week. I arrived after a very tiring journey into... more

If you know what to expect and just want a fairly decent room for a few nights in London, you'll be fine. There are thousands of guest s in this hotel and you do end up sometimes feeling like you've been processed through a conveyor belt, especially at breakfast. However, it is cheap (we got 2 nights B&B and Dinner... more

I cannot stress strongly enough how bad this hotel is. My room smelt of urine. I switched rooms and my second room looked like the ceiling was falling down but at this point i was too tired to do anything about it. The plugs didn't work, it's extremely noisy (not the hotel's fault I admit), the breakfast was inedible and... more

Stay at this hotel in Russell Square, please dont say here, the price might be good, but you get what you pay for, we paid £180.00 for 2 nights in a family room. The room was small with 1 double and 1 singhle bed and 1 camp bed, the bathroom need a good makeover, the windows need replacing we was... more