great hotel, great service. good personal attention. bar service disappointing. some rooms might need a little renovation. more

We stayed here to celebrate our 10th wedding anniversary. I booked the hotel after looking on Tripadvisor and then going to the hotel website. We got to Trafalgar Sqaure and walked to the hotel. The location of it is excellent - a great base for walking around London. When we arrived at the hotel at around 1145 am we asked... more

We stay for a two night break at least 2 or 3 times per year in London and normally around Bond St area. We stayed here as somewhere a little different and we WILL be coming back! We had a Luxury King room and it knocks the socks off many of its contenders. The service was fantastic yet discreet and... more

As a satisfied user of Sofitel in NYC, Chicago, and Washington, I was quite disappointed in the London branch. The hotel has an excellent location near the royal parks and is convenient to the tube. The staff is quite friendly. However problems: (1) my room was in an airshaft and received almost no sunlight (it was actually quite sunny in... more

We had afternoon tea in the Rose Lounge. This is a truly tranquil setting in the very heart of London. We had tried a reservation at all the usual Tea-rooms but found them booked out. This is a very very good alternative. Very intimate surroundings with a touch of class. Excellent value for money and a came out feeling refreshed... more

Wonderfull hotel, great location, right on the center (5 min. away of Picadilly). Perfect service, staff very helpfull and smiling. Food for breakfast and dinner excellent and it's a "miracle" for London. Room are big and very quiet, with nice furniture. Sure that next time we are coming in London we will book our room in Sofitel St James. Absolutly... more

Have stayed at the Sofitel St James on more occasions that I can recall. The welcome from the staff has always been first rate, and the service continues to be impeccable. The "free" (for which read, "included in the price, but not itemised") Internet access and mini bar are worthwhile. While the public areas remain in excellent condition, the rooms... more

Everything about this hotel was perfect. It is upscale and a bit trendy, but even if you show up in t-shirt and jeans the staff give you 5-star treatment. There's no snobbishness. Great value (I paid about $350/night and my room was upgraded), and perfect location - steps away from Piccadilly Circus, but still in a quiet corner of central... more

Wow! I just returned from a trip to London and could not be happier with my stay at the Sofitel St.James. The staff was very friendly beginning at arrival and all throughout my stay. The hotel is beautiful, classy, but not stuffy. I did not partake in the breakfast in the hotel restaurant because I thought it was too pricey... more