This hotel is in a great location. It is in walking distance to Buckingham Palace, Big Ben, the Houses of Parliament, the London Eye, Westminster Abbey and the Thames River. The furthest away is only about 20 minutes walk. It is only a 10 minute slow walk to Victoria Station where there is a Hop On Hop Off tour stop.... more

I guess London is just a very hard place to find a good hotel at a reasonable price. At this place, we paid extra for a "deluxe" room. The room was so small that we had to move the two twin beds around so that my husband could sit at the desk and play with his computer. I could only... more

We are so happy with the overall value of this incredibly clean and helpful small hotel. We would go back to them in a heart-beat. They accomodated our last minute request for twin beds and helped take our luggage to the room. The room itself was very small but arranged nicely and had all amenities, even air conditioning (unusual for... more

After reading through many unsatisfactory reviews of hotels in the London Victoria area i finally arrived here at the reviews for the Best Western Victoria Palace.Based on the excellent reviews from previous guests i booked a room on-line. I made an excellent choice.Check-in on arrival was very fast and in less than 5 minutes after i arrived i was in... more

After a nightmare stay at an adjacent hotel (the kind of room that people go to commit suicides) I was desperate and willing to pay any price for a clean, safe room. I did a walk in and the manager at BW understood my problem and was happy to show me several rooms as well as adjacent flats to accomodate... more

We stayed three nights and were very pleased. It was convenient to Victoria station, and the train from Gatwick...approx. 10 minute walk. The rooms were ready when we arrived at 8 a.m. and they were small, but clean and well laid out. I requested a quiet room and was given one in the back of the hotel. The front desk... more

We were so grateful to be able to move to this hotel from another one in the same area that was totally unacceptable. My husband approached them in the morning after spending an awful night in a dirty hotel room that was on Eccleston Square. We were a family of 10 and they provided us accomodations in a lovely apartment... more

Traveled to London alone in April 2008; booked a room here with a queen size bed. Was pleasantly surprised - what a nice room! The bathroom was huge for a European hotel. Room entrance was by key card; room security was very acceptable. Hotel is a very quick walk to Victoria Station. The location is most convenient. The only negative... more

The hotel is situated two blocks away from Victoria Station, on the Belgrave Road (street full of other small B&Bs). The hotel has been recently refurbished. The lobby, room and breakfast areas are all kept clean. We were allocated a double room no. 403. The room was a bit too small. Barely enough room for our two medium sized suitcases.... more