Location was great, hotel was very good value for money, room was clean and warm. Lady at the reception desk is little more than rude but dont let that put you off, other staff could not be more helpful... All in all a we got what we paid for! more

This is more like a B&B called a hotel. It was our 1st anniversary weekend and we arrived to discover two single beds which was the let 1st let down. We were left waiting outside the front door for 20 mins as they were in the toilet (?) and the coffee and milk wasn't topped up during the day in... more

The other reviews on this site made me really worried about staying at this hotel. However, when I arrived I was pleasently surprised. The hotel was clean and quiet. My room was better than I thought it would be. The staff was really nice. For the price and awesome location, I think it was great, I would stay there again.... more

My wife and I stayed there for three nights. It is a simple, but clean and charming hotel. The (young) staff is very friendly and polite and a young man took up and down our luggage as our room was on the fourth floor. The continental breakfast ist as good as anywhere in a B&B and served in a large... more

Unwelcoming - no proper reception. Scruffy,broken furniture, no fittings in the sinks, toilet seat broken, no hot water in the shower, no mirror in the room, one of the rooms did not have ensuite - the bathroom was across the corridor. There was no lift, and there were seven flights of stairs to get to the room. If we had... more

I'd stayed here with my family in 2005 - it was fine then. It isn't now. The decor in my room was plain worn out & grubby. Didn't use the shower or sleep under the covers. Walked out in the morning without breakfast, just glad to be out of there. Next time I'll spend more & get a good nights... more

For shopping on an excellent location. But the room was on the ground floor so I woke up every time when the doorbell ring. There was no one to open it. Rooms where old, nothing done about it in the last 20 years. But they were clean. Not what I expect from an 3star hotel. more

Very bad hotel. Ended up there as a last minute resort. I booked it through Expedia and the hotel is in a good location so I thought I was in good hands. The result was that I was assaulted at 3am by a drunk guy that managed to get into the hotel and kicked my door down, thinking that I... more

Had to stay there as everywhere booked up and it was a last minute business trip. Read every review on here and take note, a vile place were you feel unsafe and unclean. So bad could not even face thought of getting into the bed therefore slept on top. Total embarrassment of English hospitality and standards to international visitors. Staff... more