I stayed with my wife for 2 nights(16 and 17 Oct 2008) and we found the staff very friendly and helpful. The room we stayed was for a family and so we had enough space. We received phone calls on the hotel line and also visitors. The toilets were neat and the breakfast was good. The hotel was full and... more

Walked in the biting cold from Victoria Station quite late at night but had no trouble finding it. The staff on duty was pleasant and even helped us girls carry our luggage up. The stairs are extremely narrow - so those travelling with large luggage take note, we had quite a problem when trying to navigate our way down on... more

As I already said on my trip profile, it was just alright. The room was extremely small and I was very disappointed that I had to pay in full prior to seeing the room. If I would have seen it, honestly, nothing against the hotel, I would have stayed somewhere else. The only offered a continental breakfast, staff was amazingly... more

This B&B/hotel is conveniently a 5-10 min walk to Victoria Station where you can catch a coach bus/train/underground and also the hop on-hop off bus. It's also about a 15 min walk to Buckingham Palace. The other major attractions are further (we walked about 40 min to Westminster Abbey) but you can easily catch the subway to go anywhere in... more

We are a family of 2 adults and 3 children ages 8-14. We arrived at the hotel very late (2am-ish) and the lovely hostess opened up the doors for us without any complains. We only had the pleasure of staying one night, but truly enjoyed it. Yes, the room was very small, but it was sufficient for us and the... more

I booked this hotel based on these reviews because I was looking for a cheap place to stay in Victoria for the night. It was £70 for a double room which I thought was very reasonable considering this included breakfast as well. After staying in a Holiday Inn Express the weekend before up north for £40, the standard was certainly... more

Our family of four had a very pleasant stay at Surtees Hotel in early June 2008. The staff is exceptional and was helpful with changes to our reservation, and they made an excellent recommendation for an inexpensive dinner (Cyprus Mangol down the street). Our room was pleasant and clean, although very simple and somewhat dark. The bathroom down the hall... more

I recently stayed in two different hotels near Victoria Station. The location, near Victoria Station, has many advantages including easy access to the trains to Gatwick Airport. Surtees was a wonderful place to stay and I would highly recommend it and the friendly staff. I couldn't believe the difference in quality between the two hotels. Same general location, same price,... more

We found that the Surtees Hotel was a great place to stay for what we required. We required to stay in London for a family wedding, so were looking for somewhere to put our head down for only a few hours. The Surtees Hotel met our expectations. The rooms we had were clean and sufficient in space and the beds... more