I don't normally complain about hotels but, in this case, I am making an exception. I stayed at this hotel, on business, on 24/25 September 2008. The main problem was noise during the night, not from other guests (the hotel was pretty much empty), but from the reception area where, it seems, the night staff like to play the music... more

Hotel welcoming and clean,good first impression. The room was a good sized double with a modern en suite. The room had a view of the somewhat unkept courtyard area that many rooms overlooked. The location is easily found and a few minutes drive from the city centre. However......if you are looking for a good nights sleep STAY AWAY! The bar... more

This hotel is not right in Brum centre but is on major bus route, so that's no prob. A taxi to Broadstreet cost about £8 (but this was at 3am so probably cheaper in the day). The hotel itself is clean and the room was really nice. We had a family room but it had a double and two singles,... more

I have not stayed at this hotel but attended a close friend's wedding reception recently. I would have to say that this hotel should never be allowed to hold a wedding reception ever again - well unless its only for about 10 guests. We were seated for our meal at 6.00 pm ready to dine at 6.30 pm. All guests... more

we stay only one night, were in sister Hotel next door but they could only do two out of the three nights we needed, this Hotel was very good, well decoracted room, spacious and the breakfast service was one of the fastest I have come accross, the staff were also excellent more

This hotel lies a mile to the south west of Birmingham city centre on busy Hagley Road which is the address of several other hotels. A good thing about staying here was that it was definitely a non-corporate style hotel - it had a bit of character. I think it is a bit like the Forth Road Bridge near Edinburgh... more

We booked this hotel as it was close to a work xmas party we were attending. When we booked the hotel we had the option of a smoking or non-smoking room. We requested a smoking room but when arriving at check in we were told the hotel does not provide any smoking rooms. We were then also told that we... more

Booked a single room. After a night out in town, a friend said she wanted to come to the room and order a cab. The rude man at reception ran after us and said she is not allowed in the room. I explained she is not going to stay but only going to call a cab. He said no otherwise... more

Ramshackle, only 2 star. They're renovating, and we had a renovated room in the main hotel, while our friends were put in the hotel next door (same owners). We checked in before vfestival, and they said the room might not have been cleaned. So we dumped our bags and although the room was nice and 'made up' with towels, soap,... more