The hotel is in an excellent location in a quiet spot on the edge of an old dock in a residential area about a ten-minute walk to Cardiff Bay with all the entertainment and restaurants available there. Plenty of free parking. Some rooms overlook the dock and others the car park. It’s about a 15 minutes walk to the City... more

We stayed here for 2 nights in September and found the location close to the bay area (about 10 mins walk) and 15 mins from the city centre, which was ideal. Reception very helpful and hotel is comfortable although a little bit 1980s. Free breakfast (cereals, croissants, etc) is a nice touch and there is also a small bar area.... more

It is true that you get what you pay for but here you get that bit more. The holiday inn express is not in the center of Cardiff near the castle but as I was staying here with work for 2 weeks I wasn't after the sightseeing. I was surprised to find the Cardiff Bay near Mermaid Quay with loads... more

we stayed here for one night on 14th july 2008. The first thing is the car park is free, always a plus point if traveling by car. the hotel is situated near the river and is a pleasant view if you get one of the over looking rooms. we found the hotel staff very pleasant. more than happy to help... more

I was a little apprehensive having seen some of the hypercritical reviews about this place but was pleasantly surprised overall. The location is great for a visit to Cardiff with city centre and the revitalised and vibrant bay area only a short walk away. Car parking was adequate and free and road access very good. Welcome at reception was warm,... more

Stayed here on business in July this year. Had to change rooms three times before we got a clean one, one which had windows that actually closed (necessary to shut out the road noise), and a sofa you could actually want to sit on. All the rooms we saw were dingy, but I did note that some were being re-furbished.... more

Stayed here for 1 night in Aug 2007. The only non smoking room they had was a wheelchair access room so we took that. We found the room to be very comfortable and spacious. The only problem was the shower flooded the whole bathroom as it was a wetroom. The hotel is a few minutes walk from Cardiff Bay and... more

We selected this hotel over less expensive ones because of its location on the water, but the water location isn't worth much (just a slip of water and not very scenic). However, the hotel is within walking distance of the city center. The room and shower were nice. The continental breakfast (included) was good. There was no extra charge for... more

stayed at the hotel 7 years in a row for a long weekend.Good location withing walking distance of city centre and cardiff bay. Nice location on the river. Breakfast fine, and as much as you can eat. more