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Express By Holiday Inn Edinburgh Royal Mile

300 Cowgate, Edinburgh EH1 1NA, Scotland
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates and Availability: $167 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 26 traveler reviews
  • What to Expect:
    • 4 based on 26 reviews Rooms
    • 4 based on 24 reviews Service
    • 4 based on 26 reviews Value
    • 4.5 based on 26 reviews Cleanliness

Reviews of Express By Holiday Inn Edinburgh Royal Mile

( 1-10 of 27 )
Nov 24, 2008

I stayed here with my wife over the weekend 22/1108-24/1108 we arrived early on Saturday morning and left luggage with reception on the basis that we go back later in the afternoon to officially check in, we arrived back at 3pm to be told that the rooms had not be cleaned as they had a housekeeping issue, we eventually got... more

5 of 5 stars
London, United Kingdom
Nov 20, 2008

One of the best low-cost hotes stayed in. Check-in was fantastic, very friendly and knowledgeable staff advising what there is to see and do around Edinburgh. Being a fairly new hotel the rooms are very clean and modern with flat screen TV and free Internet. Wifi is free in public areas but there is no Wifi in room so bring... more

Management response from
hiexpressrm, General Manager

Dear Sir/Madam, Thank you for taking the time to leave a review on the site. I am delighted that you enjoyed your stay at the hotel. We have an excellent maintenance and housekeeping team that have kept the hotel looking very clean and fresh since we opened in February. Once again many thanks and I hope to welcome you back...

Nov 4, 2008
1/1 found this review helpful

We stayed here at the end of Aug 2008. There are a few pros and cons. Pros: The hotel is new. Great location to Royal Mile and Arthur's seat. A little hard to find. Breakfast was great. Good coffee, hot chocolate. Cons: Room is really small for 2 adults and 2 young children. After they opened up the sofa bed,... more

Management response from
hiexpressrm, General Manager

Dear Sir/Madam, I am writing in response to the review you recently left on the Trip Advisor site. Firstly I am sorry that you did not think the room was large enough for 2 adults and 2 children. This is the standard size for all Holiday Inn Express bedrooms in the UK and across Europe. We do not charge extra...

5 of 5 stars
Niagara Falls
Oct 27, 2008
1/2 found this review helpful

This hotel was the best Holiday Inn Express we have stayed in for many years. We travel frequently and usually stay at Intercontinental hotels. The staff was fantastic. From the moment we arrived they were punctual, courteous, conscientious and would go out of their way to be helpful. The free wifi is a great benefit. The rooms are immaculate. The... more

Management response from
hiexpressrm, General Manager

Dear Guest, Thank you for your extemely kind review. As I have said in previous responses I am very proud of the hotel and the team that I have working at the hotel. I am glad you enjoyed your stay and I hope to welcome you back to the hotel in the future. Many Thanks General Manager

5 of 5 stars
London
Oct 16, 2008
2/2 found this review helpful

This is one of the better hotels I've stayed in recently. Really bright and clean. Check-in was a little disappointing as I had to wait while one of the staff members finished whatever he was doing on the computer and he was slightly rude and offhand, but the other staff were lovely and happy to help with anything I needed.... more

Management response from
hiexpressrm, General Manager

Dear Guest, Thank you for your positive comments and I am delighted that you enjoyed your stay. I am sorry that check in was not as efficient as should have been and I can assure that this is not typical of our front desk team. Once again thank you for your comments and I look forward to welcoming you back...

4 of 5 stars
Northampton, United Kingdom
Oct 15, 2008

Review posted from my free internet access in our room! (No wifi in rooms, bring your own cable to save buying one for £3.50.) We stay at Intercontinental Hotels a lot using our loyalty points and this is about the best Express so far. We stayed one night at the Holiday Inn out by the zoo on Corstorphine Road and... more

Management response from
hiexpressrm, General Manager

Dear Guest, Thank you for your comments. I am gald you enjoyed your stay at the hotel. The cables we sell are standard network cables and we sell them at more or less the cost price that we purchase them for. If you were to buy the same cable from a high street retailer you would pay significantly more. We...

3 of 5 stars
east kilbride
Oct 9, 2008

I am a Holiday Inn Priority Club member so am reasonably accustomed to staying in these hotels, however this one was indeed a pleasant surprise. Slightly less bland and faceless than many, the location was central and the staff were extremely helpful, offering a first class personal service. Sadly no wifi in the bedroom - why not? - but the... more

Management response from
hiexpressrm, General Manager

Dear Guest, Thank you very much for your kind comments. I am very proud of the team that I have at the hotel and I am glad that they made your stay comfortable. I aprreciate your feedback on the noisy breakfast area but there very little we can do to reduce this as we do not have an alternative area...

5 of 5 stars
United Kingdom
Oct 3, 2008
1/1 found this review helpful

We stayed at this hotel mainly due to the positive ratings here on Tripadvisor, in addition to the excellent location. The hotel is very new - It was opened approx 5 months ago. The entire hotel was spotless - No dirt to be seen anywhere. This is due to a combination of it being a new hotel, and being very... more

Management response from
hiexpressrm, General Manager

Dear Guest, I absolutely delighted that you enjoyed staying at our hotel so much. I am extremely proud of my team at the hotel and their commitment to making every guests stay an enjoyable one. Once again thank you for your comments and I hope to welcome you back to the hotel in the near future. Kind Regards General Manager

Sep 29, 2008

I've just came back from Edinburgh from a long weekend and I stayed in the Express by Holiday Inn Edinburgh Royal Mile. I couldn't be more pleased with my stay. This hotel is very new, it only opened in March this year, and it has only 70 rooms. The location is perfect. Only 2 blocks from the Royal Mile. Everything... more

Management response from
hiexpressrm, General Manager

Dear Guest, Thank you very much for the excellent review you left on the site. I am delighted that you enjoyed your stay at the hotel and have taken the time out to write a review. I have an excellent team at the hotel who ensure the hotel is kept looking and feeling like a new hotel. Many Thanks General...

4 of 5 stars
West Yorkshire UK
Sep 16, 2008
2/2 found this review helpful

I stayed at this property for just one night on business. If you're not familiar with Edinburgh, don't be fooled with the name 'Royal Mile'. Whilst the hotel is only a few minutes walk from this tourist mecca, it is actually located in the former grounds of a Catholic church on the nearby (and rather grubby / seedy in my... more

Management response from
hiexpressrm, General Manager

Dear Guest, Thank you for taking the time out to write a review. I can see from your review that you are familar with the Express brand and have stayed at some of our other hotels. I am gald you found everything in the room to be up to standard. With regards to the price we do try to keep...

Reviews of Express By Holiday Inn Edinburgh Royal Mile

( 1-10 of 27 )
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Express By Holiday Inn Edinburgh Royal Mile Also Known As

Address: 300 Cowgate, Edinburgh EH1 1NA, Scotland