My family and I stayed at the Plaza Opera in June 2007. It is currenly undergoing renovation so there were a couple of occasions where the stairs were unusable however there was a small lift. The staff were friendly and helpful. The breakfast room is in the basement but was bright and cheerful. The breakfast was simple and fresh. Our... more

Not at all what I was expecting from the web site. A tired, dark and dirty hotel. Plastic curtains that didnt even meet in the middle, no mini bar or room service, filthy bathroom. A BIG dissapointment more

We only got as far as looking at the room and that was enough ! I think my cats stay in a better class of cattery than the Plaza Opera ! Just looking at the man on reception should have told us it was seedy and dirty, nothing like the picture on the internet. They should be taken out of... more

This hotel is very dirty,the place is constant darkness,the food is awful,the staff are not helpfull. Move on ,book somewhere else. I stayed there in December 2003. more

Arrived at the Hotel and it did not look like the pictures posted on the Internet. Booked a twin room was given a double. Asked to be changed to the correct room, this room had a table on the floor which should have been attached to the wall. The ceiling had a hole in it, so we went back to... more

it was a really bad experience!!!! I spent 5 weeks in europe and all the hotels was very nice, until I arrived to this hotel, everything was dirty, the staff was not friendly, they say the hotel is three stars, I think it don´t have even one star, avoid this dirty and smeally hotel!!!! more

Avoid it! This hotel is very very dirty. There are hair everywhere. The hotel´s personel don´t now what is a vaccum cleaner. They don´t change the bed´s sheets even if it is the day you arrived. The breakfast (that it´s supposed to be included) is awful and the waitress is mad all the time, and if you arrive 30 minutes... more

レセプションは不親切で、「今日はショーを見に行くから夜1時過ぎに戻るけど、ドアは24時間あいてますか？」と聞いたら「No... more

Ho alloggiato, insieme alla mia ragazza, dal 9 dicembre 2007 all' 11 dicembre 2007. L'hotel è molto carino, con personale... more