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The Observatory Hotel

The Observatory Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 98 reviews
98 Reviews
5.0 of 5 stars
68
4.0 of 5 stars
10
3.0 of 5 stars
5
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 233 hotels in Sydney
Description:
Superbly located near Sydney's historic Rocks and central business district, The Observatory Hotel is the ideal base for exploring Australia's most... Superbly located near Sydney's historic Rocks and central business district, The Observatory Hotel is the ideal base for exploring Australia's most vibrant city. The hotel, which has won almost every prestigious domestic and international award, offers guests the highest standards in accommodation, cuisine and personal service. In every detail the hotel is designed to put guests at ease and to offer a relaxed, intimate atmosphere for both business and pleasure. more » « less
  • Address
    89-113 Kent St
    Sydney 2000
    Australia
Check Rates: $381 AUD455 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 96 traveler reviews
  • What to Expect:
    • 4.5 based on 72 reviews Rooms
    • 4.5 based on 72 reviews Service
    • 4.5 based on 73 reviews Value
    • 4.5 based on 73 reviews Cleanliness
    • 4 based on 18 reviews Pool
  • Recommended For:
    • 70% based on 79 reviews An amazing honeymoon
    • 60% based on 79 reviews Older travelers
    • 30% based on 79 reviews Young singles
    • 20% based on 79 reviews Families with young children
    • 20% based on 79 reviews Families with teenagers

Reviews of The Observatory Hotel

( 1-10 of 98 )
Aug 31, 2008

I took my wife to the Observatory hotel for a weekend for her birthday and the overall experience was sensational. The hotel does not have the views of the bigger 5 star hotels however what it lacks in views it more than makes up for in service and professionalism. The SPA/health facilities are fantastic and the service is awsome. I... more

5 of 5 stars
Los Angeles, California
Aug 29, 2008

Our family (2 adults and 2 children) just stayed at The Observatory Hotel in Sydney and had a wonderful stay. The hotel is well located in "The Rocks" area of Sydney. The rooms we stayed in were well appointed and spacious. The many hotel staff were consistently nice and helpful at all times of the day and more importantly, very... more

5 of 5 stars
Nashville, TN
Aug 19, 2008

My husband and I loved our cozy comfortable and very spacious room in this beautiful old building. Breakfast was delicious and beautifully served. Best of al was the service, especially by the concierge staff, led by Michael Anderson. They were friendly, knowledgeable and always helpful. more

Aug 7, 2008

My wife and I stayed at the Observatory hotel in July. I certainly have no hesitation in recommending the hotel to those looking for a very comfortable place to stay in Sydney. The location is convenient and within easy walking distance of the centre of the city and the Rocks. We found the staff to be extremely helpful at all... more

Aug 4, 2008
0/1 found this review helpful

This was a lovely place to stay, within walking distance of The Rocks district and the weekend market, within walking distance to the Queen Victoria bld. and great shopping. It had been recommended to us by good friends who visit top accommodation spots regularly. It was quiet, beautifully appointed in an old world Engish charm way, we had a jnior... more

Jul 11, 2008
1/2 found this review helpful

Not the best of locations, but the hotel's charm more than makes up for this.... Genuinely pleasant staff welcome you like you are royalty - and everyone deserves that treatment. Unlike other five star hotels The Observatory realises that just because someone may be wearing jeans it doesn't mean they aren't 'worthy' of the same attention as a middle aged... more

Jul 1, 2008
1/1 found this review helpful

This is one place I have wanted to stay since living literally next door to it 10 years ago, but being a local, it's been very hard to justify until I had a very early flight to catch the next day so it seemed just as good as an airport hotel. It's located in a very odd part of Sydney,... more

Jun 29, 2008
0/1 found this review helpful

We moved to this hotel after 2 awful nights in a serviced apartment in McMahons Point. Sydney was busy at the time and it took us a while to find last minute accomodation...a junior suite at the Observatory was pretty much all we could find, and while quite expensive, was worth every penny! The hotel itself is just beautiful with... more

May 28, 2008
0/1 found this review helpful

It had been several years between visits, but we found The Observatory Hotel as lovely as ever. The service was highly personal and helpful, and our wedding anniversary was very thoughtfully acknowledged. When booking we were worried, as some reviews have suggested that the hotel is 'tired'. This was not our experience at all. It is certainly not a modern... more

4 of 5 stars
London,England
May 14, 2008
3/3 found this review helpful

We changed to this hotel whilst in a lounge awaiting to fly to Sydney. We asked for a car to collect us but on arrival to Sydney there was not one there. I called and went through 3 people before I got told there was not one coming. I was annoyed as the queue for cabs was long. At the... more

Management response from
Patrick Griffin, Regional Managing Director - Orient-Express Hotels

I am of course delighted that Michael our Chief Concierge saved the day and I do deeply regret the fact that following the request being made in the evening for a car to meet these guests, that due to a communication break down with the contractor who operates this service, and our normal 'checks & balances', we failed to meet...

Reviews of The Observatory Hotel

( 1-10 of 98 )
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The Observatory Hotel Address

89-113 Kent St, Sydney 2000, Australia