Excellent central location, poor front desk service. Arrived at Artis Hotel from the airport with my written confirmed 4-night reservation in hand (with reservation number, etc.), only to be told at the front desk that they cannot accommodate us because the confirmed reservation had "been cancelled," and no rooms were available. Worst of all was their attitude of total disinterest;... more

This is very nice hotel. I had a suite there. The bed was very large. I enjoyed the design of the hotel. I felt like somewhere in Italy. I also had a decent lunch at the restaurant. Hotel staff didn't speak English very well, but still were very friendly. The other small disapointment was the sound isolation, other than that... more

Location is outstanding - just behind the presidential palace and close to everything. Our first room was well appointed, but faced onto the side street.. There was a surprising amount of traffic, which was noisy because of the cobbles. However, our room was changed the next day when we complained. Most roooms are non-smoking. Breakfast was excellent. Large choice of... more

The location of Hotel Artis just couldn't be better! It's right next to the presidential palace, only 5 mins from the Old town and 5 mins from the main shopping street. Although it's very central, it's peaceful yet there's many restaurants and bars nearby. The interior of the hotel is luxurious and the rooms are quite spacious. We stayed in... more

Stayed there with my wife for an easter break, and must say, I was pleasantly surprised by the standard and service of the hotel. Especially the food was excellent! For both taste and eyes. We also rented the swimingpool, sauna and steam room for meerly 20 GBP, and it was terrific.... altough the pool could be warmer, but we rented... more

The Hotel Artis is fantastic value, we were very lucky to be upgraded to a suite and this was fantastic, I have stayed here twice and the other rooms are very good too. The hotel is very central only a 5 minute walk from the Cathedral and the main shopping street and also the old town. The breakfast is very... more

I came to be staying at the Artis by accident, having been bumped from my booked hotel, so naturally approached it with some apprehension. I needn't have worried though, because the Artis turned out to be a very comfortable and convenient base for my trip. The location is excellent - in the old town, a couple of minutes' walk from... more

We spent two nights at the Artis after we were bumped from our reservation at a sister Centrum hotel. We were actually pleased by the bump because the Artis was a nicer hotel in a more central location -- all for the same price. The hotel is located in a relatively quiet area only steps from all the Old Town... more

A really superb location, old town next to presidents palace but hard to locate with the internet map they provide, we parked up and walked to find it. The building is a great restoration and delightful inside, well appointed furniture and rooms. Restaurant staff are the pits, bad attitude all round, what a shame but never fear , out of... more