Hotel is clean and comfortable and in a great location. Every kind of restaurant is only a few steps away. We were disappointed that we were not warned about the renovations going on at the time of our stay. We were awakened by a man outside our window with a stone saw cutting holes in the brick. With very few... more

Great rooms, friendly staff, nice downtown location! more

Clean rooms, great location, near many downtown restaurants (Magic Time Machine, Outback, Truluck, Benedicts for Breakfast!) Fruit in the lobby a nice touch. Friendly staff, laundry facility was not working more

Upon checking in I handed to the front desk my Priority Club card to ensure that the number had been entered correctly during the reservation. I was told that the number was indeed incorrect ant that they would amend it. I was then passed my room key/card folder and a small complimentary bag containing some snacks. The following morning while... more

We booked through Priceline. We didn't intend on staying in Dallas so this was last minute. We hoped to get adjoining rooms but they were all full so we were across the hall from each other. No worries. The hotel was nice. The elevators were no frill. It seems odd to be commenting on an elevator but my husband even... more

This hotel was comfortable and a good place to stay. The staff was mediocre, but the room was spacious and worth the price paid. Overall, it was average. more

We booked Fri & Sat, 5/4 & 5/5, thru Priceline at $42/night + taxes & fees. I'm normally a business traveller, but we wanted N. Dallas area to visit our son in Lewisville and visit a few N. Dallas attractions and shops, and was disappointed when I saw we got the HI as a 3*, especially after reading the reviews... more

The rooms were very clean, and the bed was very comfortable. But the maids came at different times everyday, sometimes too early, sometimes late in the afternoon. The walls were thin, you could hear people talking in the rooms sometimes. You can also hear the plumbing at all hours of the night. The restaurant isn't quite a restaurant. It's small,... more

For novice travellers, you'll probably like this place. It has all the basic services of a good hotel--nice rooms, restaurant, bar, internet, etc. That's all good on paper, but this simply is a checklist the hotel has filled to qualify as a 3 star. The rooms are nicely decorated, but that is the lipstick on the pig. Look deeper and... more