A very posh hotel, extremely clean, staff are very professional, overly ornate.Due to the location,extremely expensive to travel to and from hotel via taxi or bus shuttles to major attractions in the orlando area .Hotel restaurants and bar are overly priced.Gift shop prices are totally off the scale.The 24 hr concierge office closes whenever it feels like.Nothing is included during... more

I stayed at the hotel for a conference and had a good stay. I was with my wife and kids. I did find the room a bit small for the four of us. We had two double beds and a pack and play. With our luggage and stroller there wasn't a lot of walking space in the room. The room... more

We spent one night here while visiting Seaworld. The hotel is larger than I would usually choose. But, for one night I thought I would make do and is only five minutes from the entrance to Seaworld. I need not have worried the staff here are exceptional, as other have commented and really set this hotel apart from other large... more

Its an impoising 5* hotel set by itself (along with the Ritz Carlton). The hotel itself is impressive with a great pool complex and grounds. However, the isolation means you must use the hotel facilities for food and drink - this is not cheap. It cost me $25 for a burger and beer by the pool. I was there for... more

The JW is a beautiful property and am very impressed with the grounds and decor. Our company had a conference at the JW and we were in awe when we set foot in the property. The lobby is very ornate and the hallways echo the same elegant style and lavish taste. The food during the banquet events was outstanding and... more

I had the opportunity to stay at this destination for a week and have absolutely nothing negative to say about it. The service from even before I entered the door was incredible. The rooms were very clean and comfortable. The hotel caters to anyone and everyone who can stay there. It has many fun things to do for a family... more

The property was outstanding, the facilities were excellent. The high point, however, was that for the first time ever in travel, EVERYONE -100% of the people that we interacted with at this hotel provided totally customer focused service!! Examples: My daughter ordered a kid's Mac-n-cheese for dinner that did not fit her taste. There was nothing wrong with the dish,... more

This review is based on other stays at top-shelf hotels. Overall the hotel and grounds are very nice. The lobby is huge and very impressive as you walk in. Checking in was quick and easy. I also found out that the requests I made for a King and a balcony were granted, It was very muggy the first night so... more

We had a great time, Very nice pool with lazy river. Hotel charges 5.00 per raft . Room was basiclly a standard Marriott room. Hotel charges for parking unless you ard a Marriott club member of at least gold status. more