I stayed at this hotel since I was going to Universal and the shuttle service was convenient and great. However, the hotel was bleh. The hallways smelled like smelled like smoke and the rooms where very dark. I must admit that the free breakfast was nice since it included frozen donuts and eggs/waffles. Service was also decent. But the appearance... more

The room was clean, the staff was friendly and the location is excellent! I can't really add more than that... I picked this hotel because it is close to Universal Studios. It was around $5.00 by taxi to get to the parks or back to the hotel in the evenings. The hotel will call a car for you if you... more

The staff there was pretty rude, unprofessional & poor attitude. If you are looking for a good service, this is not a good place to be in. The room & hallway smell like cigarette. Find a better hotel with much better customer service, it will be worth it. Never ever stay at this place anymore. Don't recommend it at all. more

After checking numerous hotels and websites and ratings, I finally chose Best Western. I was checking out a college for my daughter in Downtown Orlando with a stop at Epcot, so I chose a hotel midway between both destinations. Check in and out where no problem. We ate at the continental breakfast every morning. The only down side was the... more

Overall this hotel was pretty good, the stay was decent and the room was really nice (new and clean). The beds were comfortable, and the bathroom was nice and big (we stayed in a Family Suite). The only drawback was that it was in the back of a strip mall parking lot (Walgreens and some restaurants) but I guess that's... more

We just stayed three nights at this hotel. I was a little worried after reading some reviews but was happy that we decided to stay here. At check in, Karina was very friendly and helpful. We had booked the family room which is an oversized room. It has a microwave and mini refrigerator. There are two queen sized beds with... more

This hotel sucked to say the least. Rooms were not ready when we checked in at 3 like promised. Room safe did not work but still charged for it on my bill. The staff was not very helpful from the get go. Wifi didn't work in our room at all after telling them they said it was being fixed. It... more

This was a one night stya and it was quite nice. We had dinner at the Orlando Ale House, and went right behind the restaurant to this hotel to check the rate. We payed less than $70 and were very pleased. There was a little noise from the parking lot in the middle of the night, but no fault of... more

When I stayed at this hotel in 2001,it was the first time that my sister and I had left Europe.I think the Best Western is a great place to stay in.Unlike many other hotel rooms,the Best Western rooms only have one bedroom. To be honest,I'm only a 17 year old girl,but looking for holidays online gives me something to do!... more