The hotel is recently renovated, the staff tries to do a good job. The hotel doesn´t have safety deposit boxes in the rooms. During our stay, my wife left her running watch in one of the drawers inside a pouch. Her watch were stolen. The hotel manager said he couldn´t do anything. We are talking about $250.00 US. We paid... more

I recently, unexpectedly needed a room near Northwestern Memorial Hospital. With no reservation, I went to the front desk in the evening and was helped by Nanaly (I think that is how it is spelled). She was very gracious and arranged a room for me at a great rate even though the hotel was very full. She was also able... more

There is nothing particularly special about this hotel. The important things: good location, quiet, good value - all were evident in my stay. But the staff was hit or miss, from the concierge who was annoyed every time I asked him for something from a postage stamp and could not get off his personal call, to the directions to a... more

This is a great hotel. I stayed for 3 nights last year when it was a Radisson. And, had to come back for 3 nights again this year. The upgrades to the hotel are wonderful. I had a corner suite on the 26th floor this year with a magnificent view of Michigan Avenue. The room had a large sitting area... more

We stayed at the Avenue Chicago the weekend of Sept. 27. When we arrived, the hotel manager was in the lobby and greeted us, asking how we were. We replied that we were tired due to some delays with Amtrak. Without being asked, she offered us a larger, upgraded room for no additional charge. I was impressed that she would... more

Stayed for 5 nights in August. Great central location walking distance of shops, restaurants and tourist attractions. Clean & comfortable, quite spacious. Friendly staff. Small roof-top pool. The rooms are very modern but a little dark. Did hear ambulance noise at various times during the night on a few of the nights (hospital nearby) but it didn't worry us too... more

My daughter and I went on girl’s weekend shopping trip and stayed at Avenue Hotel Chicago. We truly loved the hotel! Everyone was friendly and helpful. The location was close to fabulous shopping (American Girl Place, Disney Store, Chanel, Boss, Brooks Brothers…to name a few) and great restaurants. We decided to get a kid-friendly room and we were so pleased... more

We came to Chicago for the Tool show at McCormick Place-how awesome that was. The hotel website talks about the views from the Sky Bar and dining there however, currently it is closed as they haven't gotten their liquor license yet. We were looking forward to going up in the evening and viewing the city lights as mentioned on the... more

We just returned from a wonderful weekend in Chicago and a very pleasant stay at The Avenue. I found a great deal at hotels.com and was a little apprehensive that I might get a less desirable room as a result. However, the very pleasant and personable young man at reception gave us a very nice room on the 31st floor... more