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The Palmer House Hilton

17 East Monroe Street, Box 75845, Chicago, IL 60603
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Classic Beaux Arts-style Hotel located in the Loop, within walking distance of Art Institute, theaters & shopping; near museums.
Business Center Pets Allowed Restaurant Room Service Swimming Pool
Check Rates and Availability: $248 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 545 traveler reviews
  • What to Expect:
    • 3.5 based on 378 reviews Rooms
    • 3.5 based on 366 reviews Service
    • 3.5 based on 370 reviews Value
    • 4 based on 379 reviews Cleanliness
    • 4 based on 32 reviews Pool

Reviews of The Palmer House Hilton

( 1-10 of 555 )
5 of 5 stars
Chicago, IL
Dec 1, 2008

I reserved a room at the Palmer House for a one night get-away, as part of a gift to my husband for our one year anniversary. We went to check in at the lobby at approximately 8pm. The clerk said that our room was not ready, which we were very surprised to hear, especially at that late hour. I forgot... more

4 of 5 stars
Cleveland,Ohio
Dec 1, 2008

The hotel was beautiful.Very busy but check-in went smooth.We received a older room witch i was not happy about ,i ask for a room on a remodeled floor.,and they gave me a big corner room that was awesome.They were happy to do so and did it in a timely manner .If you choose to stay here ask for a remodeled... more

4 of 5 stars
Nashville, Tennessee
Dec 1, 2008

Several family members stayed at the Palmer House Hilton for the Thanksgiving weekend. The hotel was very pretty and well-maintained. It is convenient to all things Chicago - the eL, the Art Institute & Millennium Park, State Street shopping, Michigan Avenue, etc. The buses run right in front of the hotel if you don't want to walk to the Magnificent... more

2 of 5 stars
Chicagoland
Nov 27, 2008

The hotel lobby is beautiful. We enjoyed having a drink and listening to the live band play during cocktail hour. We walked around the entire hotel, the ballrooms are beautiful. We had a good dinner at, Lockwood, the hotel restaurant. We'd recommend the filet mignon. The pool is very small and was very crowded both times we went. The smell... more

5 of 5 stars
Los Angeles, California
Nov 27, 2008

I stayed at the Palmer House Hilton for a couple of nights, while I was on business in Chicago. It has a fantastic location, close to Chicago attractions. The lobby of the hotel is a work of art, and well worth a visit on its own. I had a great room - large and furnished with high quality products. My... more

2 of 5 stars
Massachusetts
Nov 26, 2008

We stayed at this hotel because my grandson had an interview with a colleg in dontown Chicago. This hotel was recommended by the school It is a very attractive hotel Walking in and out you are always blasted by stong gusts of wind. Minor complaint. I asked the front desk , on the day of departure if we could check-out... more

1 of 5 stars
London, England.
Nov 21, 2008

I checked in to my room which was really small. I'm an Honors gold card holder and this room was on a dedicated Honors floor so thhis can't be the worst they have. There was just a bed and a desk in the room - no comfortable chair, no table for room service to be placed upon. When they deliver... more

1 of 5 stars
Cincinnati, Ohio
Nov 21, 2008

In September of this year, my wife and I used the Palmer House's hotel reservation website to book a stay with check-in December 4 and check- out December 7. On September 29, 2008, we received a confirmation e-mail from the Palmer House confirming a "bed-and-breakfast" rate of $269.00 per night. On November 17, we realized that we needed to arrive... more

4 of 5 stars
St. Charles, Missouri
Nov 21, 2008

Nice hotel, good location, I got a good deal on Priceline that made my stay a bargain, but the hotel would not have been worth the rack rate. Priceline rated it a 4 star, but I would give it 3 1/2 stars at best, based on the condition of the carpet, somewhat thin walls and ordinary bathrobe (which itself was... more

4 of 5 stars
Ottawa, ON
Nov 16, 2008
1/1 found this review helpful

I stayed at the Palmer house for a few days for a conference at the hotel. Pros: Stunning, historic public spaces. Prompt service (bag check, front desk, luggage check, concierge, etc.). Don't be put off by what may appear like a daunting line-up: This is an enormous hotel, but they seem to have lots of very professional staff to cope... more

Reviews of The Palmer House Hilton

( 1-10 of 555 )
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