I loved my stay at the Hotel this week. The staff was very friendly. The location was great and the room was very clean and the space was more than adequate. The free parking was great and it was wonderful having access to my car. Our room came with free hot breakfest, which was good. I visit Chicago often and... more

Hotel is located downtown, great location, close to subway, shopping and restaurants. Staff was very helpful and friendly. Rooms were clean and the beds were very comfortable. Additional tip ** Don't get sucked into going to The Baton restaurant female impersonator show, just a money grab and very disappointing ** more

This hotel continues to be our favorite place to stay in Chicago. The price is exceptional for the area. The reception area and staff are welcoming. The rooms are nicely decorated and comfortable with plenty of window area. The parking is free. Coffee and Wi-Fi are available in each room. There is FREE parking with in-and-out privileges. This hotel is... more

You can not beat the price of this hotel, given the location, which is convenient to so many different restaurants and places. The rooms are fairly large and they are clean. The beds and pillows were pretty comfortable. The restaurant inside the hotel, Pizzeria Ora is quite tasty. A few things that were annoying...the elevators are slow and a little... more

We stayed 3 nights at the Best Western and it was excellent. The concierge was great- she got us tickets to the Cubs game and helped us out with some other ideas too. The hotel is centrally located and there is no need for a car (which we had and paid $27/day to store since we didn't use it). The... more

We booked this hotel because of a) the location and b)the free parking. This was our first hotel on our 'route 66' vacation from the UK and we would thoroughly recommend it because of the position. We paid $160 per night but we were close to hotels charging 3 times this. The rooms were clean, comfortable, and well worth the... more

Average hotel that offers tremendous value in an expensive city. If you are looking for bang-for-buck, this is the place. Set your expectations at around "5 or 6" on a 1-10 scale and you won't be disappointed. PROS: Great location. Clean rooms. Unheard of free parking (don't plan on going in-and-out though...read CONS below). Quick walk to Portillo's Hot Dogs... more

This is great hotel for anyone visiting Chicago. We were 2 blocks off the Subway Red Line and 4 blocks from the El. The free trolley to Navy Pier is 2 blocks from the Hotel. You can walk to Michigan Avenue the Magnificent Mile. We must let you know this is a very old hotel and the rooms are small,... more

Lets say this is definitely the worst experience I have ever had in a hotel. The horror began when we got to our room. We found they had sent 4 adults to a room with one double bed. We called down to the front desk and they proceeded to explain how our 2 double bed reservation on hotels.com had changed... more