I stayed at the hotel the last week in October, 2008. Nice place that is trying real hard to be better. The entire place is glass so if you have a fear of heights ask for a low-low floor. The elevators are all glass as are the barriors on the floors. I typically stay clear of Embassy Suites when on... more

Stayed at this hotel for a weekend business meeting and brought my 13 year old daughter. Hotel was clean and incredibly well located. It's a very short walk up to the Magnificent mile, close to the Navy Pier and not so far from the Art Institute and Millenium Park. There is a wonderful supermarket right across the street (with a... more

Stayed 3 nights, suite very comfortable although atrium access not good for the vertigo!. Staff friendly and efficient, room spotless, breakfast great. Great location 2 mins from river where you can walk to Magnificant mile more

Have stayed at this hotel plenty of times - easy to get to Michigan Avenue, clean rooms. But this experience was just sad. Customer service has completely gone downhill. Apparently being a Diamond Hhonors member means nothing here. I ordered flowers to be delivered via fed ex while I was there and I had to beg the front desk to... more

The Embassy Suites Chicago Lakefront was a great place to stay. To start, the SkyLobby is located on the sixth floor and has a good view. Check-in was simple and quick, and the staff seemed to be helpful. The room was very nice and clean, and we had a great view of Lake Michigan from our room. The rooms were... more

Hotel is located well in Chicago, in walking distance to many popular sites and attractions, such as Navy Pier, Magnificent Mile, and Hancock building (longer walk). Hotel amenities are OK, certainly the hot breakfast (but expect lines), and attractive suites, but there isn't an in-room safe or free web access. Some lamps failed to work in the suite, and batteries... more

All employees were courteous and attentive. Never had to wait for help. The rooms were typical Embassy Suites, a good size and the decor was fresh - it could not have been more than a year or two ago for new furniture, carpet, etc. My room had a view of the lake on one side - but beware - a... more

Stayed there for nine nights in August’08. Location of the hotel is good, close to Navy Pier and Magnificent Mile but yet relatively quiet. I (single traveler) had a corner room in 13th floor. No noise from the atrium to this particular room, probably because it is located somewhat further away from atrium than “regular rooms”. Room has certainly large... more

We stayed here in early August when we were in town for the Chicago Distance Classic. The location is great - easy walk to Navy Pier and all the hot spots on Michigan Avenue (even for the kids). Our room was great - we got a king suite in a corner, so we had a great view and were away... more