Stayed here for 4 nights. The staff was pleasant, especially housekeeping / breakfast staff. Small hotel, quick elevators, quiet (except for the sirens that you become acustom too very quickly). Everything is walkable. Would recommend this hotel as it seemed to be cheaper than others in the same area. more

My family of four had never been to Chicago, so this was our first trip. I spent several hours online comparing hotels and prices, finally settling on Fairfield Inn & Suites Chicago Downtown. The hotel was clean, the staff was very friendly and courteous, and we even received a room upgrade at no extra charge. The location was very convenient.... more

The Fairfield Inn & Suites is a great place to stay in Chicago. It has excellent location (steps away from Magnificent Mile), the rooms are fairly comfortable, the beds are great and the hotel offers a pleasant enviroment for visitors, wheter you are a tourist or go to Chicago for bussiness. I think it is a good choice for all... more

General statement: We have only compliments regarding our stay. The Fairfield is a not too this, not too that hotel. But they try hard. The hotel was small enough to feel intimate and not overwhelming. Check in: Our room was ready when we checked in and check in was very quick. Front desk staff: The front desk staff were professional,... more

Pros: Location, Location, Location. Close to Navy Pier and Magnificaent mile. It looked like the room may have been renovated recently. Beds were very comfortable. Breakfast was above average. Make your own waffles, with blueberry topping. muffins, Danish, OJ, coffee, etc. Cons: Water pressure was the pits (as other reviews have indicated). You would be taking a shower and all... more

We spent a weekend evening at the Fairfield Inn & Suites in April. We were a little early for check-in, but the front desk was extremely helpful and checked us into to a ready room quickly. The room itself was recently redone, clean and was plenty large for 2, although it might have been a little small if a party... more

As others have mentioned, the best thing about the hotel is its location, only 1 block away from Magnificent Mile. The free breakfast is nice as well, with variety of items including hot items like oatmeal, waffles, and bacon biscuits which is served from 6am to 10pm. The people at the front desk were helpful as with the rest of... more

Staff and service is mediocre and real service hotel wannabes. Front desk not very 'with it.' Upon entrance to room, there was a heavy fragrance odor - like standing next to a person wearing too much perfume/cologne. Aside from this heavy lingering frangrance, room was clean and average. Free internet access was very handy. Location is excellent blocks from the... more

The rooms are comfortable with new upgraded beds and linens. The rooms are not large and there are no views, but overall very pleasant. Our housekeeper did an excellent job cleaning every day. The breakfast is excellent as other reviewers have said, and there is coffee and tea 24 hours a day. The breakfast room is on the second floor... more