This is my second stay at the Sofitel here and it has been excellent both times. The staff are friendly, helpful and very efficient. The hotel is very well located, two minutes walk from the Water Tower, and with many rooms having great views of the city and lake. The building is beautiful and both the public spaces and guest... more

Wonderful hotel in fantastic location. Ugg shop directly opposite. On the corner of Rush Street where there is plenty of bars and restaurants. Close to the shops, especially water tower shopping centre and the John Hancock Building. Easy to pop back to the hotel for a rest and drop off your bags! Very helpful staff on the door and at... more

Big room, big bathroom, nice view, great service, comfy bed... what more could you ask for? more

Stayed October 2008 for 5 nights. I have had the privilege of staying at a number of hotels across the world, including fantastic hotels in Las Vegas, but I can honestly say this was one of the best hotels I have stayed in. Location, Location, Location - a very short walk to the Magnificent Mile (near the Water Tower Centre),... more

This hotel has great service and a breathtaking decor. It is within short walk to Michigan Avenue(Magnificant Mile). The beds are really comfortable and the rooms smelled and looked execeptionally clean. It was just a pleasurable stay. I am not a coffee drinker, but those who are, should know there is no coffeemaker in the room. Given everything else, this... more

This was a great location to stay in Chicago. It was a first visit to the city for 4 days to see primarily architectural sites. The concierge was great, helping with restaurants, car rental, and transit information. Only one bad steer, pointing us to a pizza place that ended up with a 2 hour wait... no thanks! The bar is... more

My husband and I found the Sofitel to be very comfortable and luxurious for a one night "staycation" in Chicago. The room and bed were clean and super comfy. The staff was helpful and friendly, going out of their way to help us: one woman backtracked on her path leaving the elevator to turn around and push the 'up' button... more

Given the price, uou would expect the Sofitel in Chicago to be a genuinely enjoyable experience. Unfortunately, the staff are rude and dismissive. The decor is profoundly unimaginative and slightly worn. The lay-out is badly thought through. It's a very very average hotel with an eye-watering pricetag. more

We just arrived from a 3 nights stay at the Sofitel Chicago Water Tower. It was faboulous. Fine Linen, nice room with bigs windows, bathroom with a shower, flat TV. Check for the deals on the Sofitel website, we had 3 nights for the price of two ! more