Pros - As other reviewers have mentioned the hotel is situated at the heart of downtown chicago .Few minutes from most of the popular attractions.There is a taxi stand just outside the hotel,which adds to the benefit. The rooms are mediocre. Cons - Expensive Food , Rude Staff. more

Just returned from a 3 night stay at this hotel with 5 of my friends. We had very nice rooms, excellent service from everyone at the hotel. The concierge was very helpful with the planning of our vacation. The only complaint we had was that too much food was served with our meals. It seemed like a waste but I... more

First impression is that the hotel is a bit strange - you have to go up to the 15th floor in order to get to the reception. The room was great and we had a great view of the river. We ordered room service one night and had a great meal. The bar on the main level had some great... more

It is a super location next to the mart and convienent to good places to eat. It is a bit strange to enter on the main level and then must travel to the front desk on a upper floor. It is your basic city hotel but it offers beautiful scenery from the rooms. more

I cannot believe this is only a 3 star hotel! The building is absolutely beautiful and is connected to the Merchandise Mart - which has a food court and connects to the subway. The lobby of the hotel is comfortable and warm - and if you don't want to stray far there is also a restaurant. Also, the view from... more

I was pleasantly surprised by this hotel. The view was excellent (if you get a view of the river). The hotel itself was above average, clean, and had a nice bar with a great view. Great downtown location. The staff could be rude, though- we had problems with the concierge (who didn't seem to want to be bothered), and room... more

Located at Chicago's Merchandise Mart in the heart of the Magnificent Mile, this Holiday Inn is perched atop the Chicago Sun Times building and the underground shopping mall known as the Merchandise Mart. Easily accessible from both Midway (about 8 stops on the CTA) and O'Hare (about an hour by CTA). Trains on the Loop stop at the Merchandise Mart,... more

We booked this on priceline for our trip back for a Cubs and Bears game. We really liked this hotel and feel like we got a good deal on priceline. Loved that there was a Dunkin Donuts and other fast food choices right in the merch mart. Great for access to the Brown Line. It was clean, comfortable, nice staff,... more

Very convenient hotel for touring Chicago. Comfortable and efficient accommodation, although restaurants in the hotel itself too pricey for us! Sits atop the Chicago Sun-Times building and a five minute walk via second level walkway through Merchandise Mart (massive office complex with lots of shops + eating outlets) to the CTA station for easy access to the 'El' (elevated railway).... more