The Park Hyatt was a delightful experience, and one of the best hotel stays we have had in Chicago in the past 5 years. The location just off Watertower Park is perfect for a shopper or for a romantic getaway. Excellent security at this hotel was illustrated by the staff when I was asked "would you liked to be escorted... more

We stayed here for 4 nights on the last leg of our honeymoon and boy what a stay beautiful hotel in the best location! - reception staff were fab and on our second night we we very surprised to come back to our room to a bottle of sparkles and strawberries room was fab I couldnt say enough good things... more

This was my second experience in a Park Hyatt and it was well worth it. The staff were so professional and the rooms were exquisitely decorated. The location is superb - right on Michigan Avenue near the Magnificent Mile. Definitely would recommend this hotel more

I have stayed in Hyatts across the US and Europe. I have generally found the Park Hyatt's to be the best of the chain. This Hotel lives up to that expectation. Centrally located near the water Tower off Michigan Ave it comes with a very high standard of service. The rooms are well appointed and very comfortable, although I would... more

We stayed at the Park Hyatt in August for 3nights. It was my second time in Chicago so I knew where the Hotel was located. Its right accross the street from the Watertower mall and the Hancock Tower and only about 5min walk from the lake. The Hotel itself is lovely, and the staff friendly. It has a very serene... more

I stayed at the Park Hyatt for one night about two weeks ago. From the moment I arrived, I was struck by the attention to detail and customer service. For example, the woman behind the desk walked me to the elevator after having handed me my key. As I left, the desk clerk offered to print my airline boarding pass.... more

Wanted to extend a business trip and did not want to stay at the convention hotel. So, I choose the Park Hyatt. This property has an excellant location - and the staff - were there to assist you - from the bell men to the Front Desk to the housekeeping staff.. Room rates are on the high side -- but... more

I will never stay at this hotel again. It was a perfect stay until they kept charging my credit card over and over again for my stay. With in two days after my departure this hyatt charge my credit card 8 times for one bill. I am still waiting for a refund. As a hyatt gold passport diamond member I... more

I was on a trip to Chicago to visit family and friends when I decided that staying out in the suburbs with the folks just wasn't going to cut it. So I called my travel agent during the drive to the city and we had a room booked in no time. About 20 minutes after I got off the phone... more