I stayed at this hotel because it was hosting a conference I had to attend for my doctoral program. When I arrived ,the front desk staff was wonderful! I was exhausted from having been travelling for 10 hours and they made check in an absolute breeze. I even got a room upgrade to a Club Level Junior Suite with a... more

The Renaissance has changed its image from a standard hotel to what they now call an "urban sanctuary" -- and this label could not be more true. The renovations they have made include a fantastic and comprehensive fitness center, stretch room, and pool area. Additionally, their restaurant and lounge are excellent and the rooms are designed with everything that a... more

I stayed at the Chicago Renaissance for a conference for work. When I walked in I was pleasantly surprised by how nice the lobby was, and check in was a breeze. However, other than those two, my stay was just ok. Nothing wrong, but not great. The room is pretty spacious for being in a city, and the bed was... more

We stayed two nights at the Renaissance last week. We had stayed here several years ago and had security issues at that time. This time, on the morning of check-out, I happened to notice a small corner of a piece of paper that was 7/8ths outside in the hall. It was our bill, not in an envelope, with our name,... more

Going to Chicago regularly, I have stayed in a wide array of them, including Park Hyatt, Four Seasons, Hotel Monaco, and others. The Renaissance is best for service, convenience, and internet access. In addition, the bargain cost is a plus for those not on expense accounts. My request for a certain room and number of beds is always honored. The... more

LOCATION Great location! Right off the river, close to Millienium Park, and south end of the Magnificent Mile. Great shopping in area and on State street too. Right across the street from the State/Slate metro stop too. You can take metro from airport to this hotel with 1 transfer in about 45 min-1 hr. ROOMS Got a nice room with... more

This hotel was a complete surprise for me - in a great way. Being a Platinum Marriott Rewards member, we were upgraded to a suite overlooking the Chicago River, looking towards Michigan Blvd. It was magnificent! The service was excellent, the Club Lounge was well-staff and well-stocked. I would return here in a heartbeat! Hard to beat the central location... more

Great value for what you get. Clean and comfortable rooms. I travel on business and this property is in a great location in Chicago. The bed was comfortable and the bathroom had all the amenities you need including vanity mirror, hair dryer, nice soaps and shampoo. TV was the standard hotel variety. Ventilation system worked great but a little noisy... more

I've been going to Chicago on business for about a year, and I always try to stay at the Renaissance in Chicago downtown with budget permitting. I have a frequent guess status which is a plus. But the things that I like about it over the sister hotels and even the Starwood hotels in the same area are: 1) very... more